Internal Communication Specialist

Overview

Atlantic Health is seeking an Internal Communications Specialist. This role works in a matrix organization to support the development of powerful team member-focused communications, drive team member engagement, and promote medical center and system initiatives, events and activities. You will be a vital member of the corporate internal communications team reporting to the Manager, Enterprise Communications and partnering with teams across Atlantic Health, including medical center presidents, chief medical offers, chief nursing officers and other site leaders.

 

We aim to deliver the highest quality care combined with the best experience for our patients and their families. We are confident that you will find success within Atlantic Health, which has again been named to the Fortune Top 100 Best U.S. Companies to Work For list. We believe you'll find that our culture of collaboration and extraordinary caring exemplifies the value we place on our patients, their families and our team members.

 

Responsibilities

The successful individual will leverage their proficiency in communications to collaborate on a variety of internal communications projects, with the following accountabilities:

 

• Medical Center Leadership Communications: Support development of content and messages for medical center presidents and other leaders using various internal channels and vechicles, ranging from e-newsletters and informational emails to assistance with posts and content development for Viva Engage (by Microsoft) and the Atlantic Health intranet (The Compass).

 

• Team Member Communications: A critical audience is our 20,000 team members across 400 + locations, including our medical centers (Atlantic Health Morristown Medical Center, Atlantic Health Overlook Medical Center, Atlantic Health Chilton Medical Center, Atlantic Health Newton Medical Center, Atlantic Health Hackettstown Medical Center). This individual is responsible for developing and executing communications strategies that engage the team on system and medical center business strategies. The focus should be placed on creative communications strategies and materials that bring our brands to life across multiple platforms.

 

• Medical Center Branding: Develop communications that position Atlantic Health's medical centers as organizations team members love to work for. Partner with Atlantic Health’s marketing and public relations teams to highlight and promote medical center accomplishments tied to our strategic goals.

 

• Live Events: Work with a cross-functional teams, including medical center leadership, on promotion and content development for a variety of events.

 

• Active Onsite Presence: Travel to the Atlantic Health sites and facilities we support as needed for meetings and events.

Qualifications

This accomplished individual will:

• Have 5 years (minimum) of work experience developing and implementing effective communication plans and strategies, working with senior leaders. Excellent written and verbal communication skills, with a proven track record of developing and delivering multi-channel communications.

• Exude a strong professional presence, with a proven track record of working with all levels of team members, from the front line to the C-suite.

• Thrive in a fast-paced, ever-changing environment. This individual is a fast learner, enjoys problem-solving, and can collaborate across teams.

• Be nimble, agile and willing to roll up your sleeves and get the job done.

• Possess the ability to work confidently on multiple projects under tight deadlines while paying close attention to detail and quality.

• Have a passion for communications, creative storytelling and brand awareness.

• Have a keen understanding of current communications landscape. Tech and social media savvy in exploring different media/modes of communication to achieve communication objectives.

• Have a bachelor's degree in a related field and 5+ years of experience in a large matrix organization.

 

Our Competencies for Team Members:

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; and steadfastly pushes self and others for results.

• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

• Creativity: Comes up with new and unique ideas; easily makes connections among previously unrelated notions; tends to be original and value-added in brainstorming settings.

• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse high-tension situations comfortably.

• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of each unique situation.

• Perseverance: Pursues everything with energy and drive; seldom gives up before finishing, especially in the face of resistance or setbacks.

• Dealing with Ambiguity: Copes effectively with change; shifts gears comfortably; decides and acts without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

 

 

Qualifications:

Education:

• Bachelor’s Degree in Communications, Journalism or a related field.

 

Relevant Experience/Skills:

• 5 plus years of experience in internal communications, or related field.

• Excellent project management skills.

• Excellent oral and written communication skills.

• Expert presentation skills, professional presence, and the ability to partner with colleagues at all levels.

• Experience in copywriting and editing.

• Experience with Adobe InDesign, Photoshop preferred.

• Proficiency with internal and external social media platforms such as Viva Engage  and LinkedIn.
  
   

General Workplace Requirements:

• Ability to work onsite and travel regularly between Atlantic Health facilities.

• Ability to sit, speak and operate telephone, computer and other devices for long periods of time.

Atlantic Health System is at the forefront of medicine, setting standards for quality health care powered by a workforce of more than 18,000 team members and 4,800 affiliated physicians dedicated to building healthier communities, the system offers more than 400 sites of care, including eight award-winning medical centers. Specializing in cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, women's health and rehabilitation medicine. Atlantic Medical Group, comprised of 1,000 physicians and advanced practice providers, represents one of the largest multi-specialty practices in New Jersey and includes finance, legal, marketing, human resources, talent acquisition, ISS and more. Caring for our patients, our team members and the communities we serve is our central mission.