Brand Ambassador

Job DetailsJob Location: Phoenix Office - Phoenix, AZ 85020Job Shift: AnyJob Category: MarketingAbout Us

Since 1974, Associated Retina Consultants Ltd. has been a leading eye care provider committed to delivering exceptional retina care to our patients. Our team of dedicated professionals strives to make a positive impact on the lives of those with retinal conditions. As we continue to grow, we are seeking an energetic, creative, and people-driven Brand Ambassador to help us grow both in our communities and within.

Department: Marketing FLSA Status: Non-Exempt Reports To: Clinical Ops Assistant
Travel: Up to 80%

Position Overview

The Brand Ambassador is the face of Associated Retina Consultants inside and out. This dynamic role bridges community outreach and internal culture, representing the ARC brand with passion and professionalism at every touchpoint. You will engage with the public at events and health fairs, build relationships with referral partners, and serve as a culture carrier within our organization, connecting employees across locations through engagement initiatives, recognition programs, and meaningful onboarding experiences.
This is a role for someone who thrives in front of people, brings infectious energy to every room, and genuinely believes that great culture and great patient care go hand in hand. If you love people, love planning, and love making an impression, this is your stage.

Essential Job Functions

Community Outreach & Brand Representation

Represent ARC at community events, including expos, health fairs, and support groups, to promote services and increase brand visibility

Build and maintain strong relationships with referring providers, patients, and community partners

Communicate ARC’s mission, values, and services clearly and professionally to diverse audiences

Set up and manage promotional displays and outreach materials at events

Track and maintain outreach activity, leads, and contacts

Social Media & Content Support

Support and maintain ARC’s social media presence by assisting with content planning, posting, and engagement

Generate creative ideas for social media content that highlights company culture, services, and community involvement

Assist in developing marketing materials such as brochures, flyers, presentations, and event collateral

Ensure brand consistency across digital and print communications

Employee Engagement, Internal Marketing & Onboarding

Plan, coordinate, and execute employee engagement initiatives across multiple locations, including events, recognition programs, and culture-building activities

Partner with department leaders, supervisors, and location managers to align and implement engagement efforts consistently

Support and enhance internal communication efforts to strengthen employee connection and experience

Facilitate and deliver new hire orientation, providing an engaging and informative introduction to ARC’s culture, values, and expectations

Identify opportunities to improve employee morale, engagement, and overall workplace experience

Logistics & Operations

Transport and set up promotional materials and event supplies, including operating the company vehicle.

Maintain a valid driver's license with a clean driving record; reliable transportation is required.

Manage event logistics with strong attention to detail and follow-through.

Responsibilities and duties may be modified, removed, or updated at the discretion of management, formally or informally, communicated verbally or in writing.
Qualifications

Education Qualifications, Skills, and Experience

Enthusiastic, outgoing personality with a natural ability to engage, energize, and inspire people.
Creative thinker with a flair for storytelling, events, and brand expression.
Previous experience in brand ambassador, community outreach, marketing, event coordination, or a similar role is a plus.
Experience planning or facilitating employee engagement activities, training, or onboarding is highly valued.
Strong verbal communication and public speaking skills; comfortable presenting to individuals and groups.
Excellent organizational skills with the ability to manage multiple initiatives and deadlines simultaneously.
Ability to work both independently and collaboratively across teams and locations.
Active interest in social media platforms and digital marketing trends.
Proficiency in basic design tools or willingness to learn (e.g., Canva, PowerPoint) is a bonus.
Genuine interest in healthcare, patient experience, and making a difference in the community.

Work Schedule & Physical Requirements

Schedule

This position may be filled on a full-time or part-time basis
Flexibility required, including occasional evenings and weekends for events

Physical Demands

Prolonged periods of standing, walking, sitting, reaching above shoulder height, climbing, crawling, and bending.
Ability to lift and/or carry up to 50 lbs.
Push/pull loads ranging from 10 to 100 lbs.
Occasional squatting or kneeling.
Flexibility required to meet the demands of the role.

Additional Information

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Associated Retina Consultants is an Equal Opportunity Employer