Suite Attendant at Baxter Arena $15/hr + Tips
About this role
Essential Duties and Responsibilities
-Pre-event suite set-up including chafing dishes, plates and silverware, televisions, lighting and overall ambiance in the suite.
-Verify and set-up all event orders for Suites
-Identify suite host and properly introduce yourself
-Take game day food and beverage orders and deliver to suite
-Set-up and check on game day food and beverage orders and serve guests until the end of the event
-Replenish food, beverages, condiments and utensils for suite and catering as needed
-Maintain standard of orderliness and cleanliness of suite and catering areas throughout During Event
-Obtain signatures from the suite host on charges in a timely manner
-Clear all items from the suite and catering areas and clean all surfaces and chafing dishes
-Reset suite for next function, complete closing functions
-Check out with supervisor or manager
Qualifications
-Must have good customer service skills and the ability to develop and enhance guest loyalty
-Must follow all SAVOR… Omaha policies and procedures
-Must be present for all major events at the Arena
Education and/or Experience
-Minimum of one year experience in foodservice position required
-Previous supervisory experience preferred
-Must be at least 19 years of age and able to pass a credit check
Knowledge, Skills and Abilities
-Excellent guest service skills; ability to adhere to Universal Service Standards
-Ability to complete required pre-employment sanitation and alcohol service training
-Knowledgeable in operating food service equipment, basic food preparatory techniques, sanitation and safety issues
-Strong verbal and written communication skills; ability to communicate with staff, plan ahead and to prepare event plans simultaneously
-Highly motivated, ability to take initiative, effectively work with others and work in a fast-paced environment
Physical Demands
-Frequent walking for entire length of shift
-Constant standing, bending, reaching and repetitive motions
-Frequent lift, push or pull items and objects weighing up to 50 lbs
Working Conditions
-Moderate to extreme exposure to noise during events
-May be exposed to vibrations caused by extreme noise during events
-May be exposed to strobe lights/lasers during events
-May be exposed to chemicals when cleaning locations
Hours of Work
-Availability to work extended and/or irregular hours including nights, weekends and holidays
Company at a glance
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
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