Concessions Manager | Golden 1 Center

THE ROLE: Concessions Manager

LOCATION: Golden 1 Center Sacramento, CA

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.

With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

The Concessions Manager is responsible for managing the concessions operations of Golden 1 Center Arena. This role manages food preparation and service operations for multiple concessions and portables and is responsible for inventory control with an emphasis on production needs. The Concessions Manager will manage staff, hiring, scheduling, and training and provide premium services and backstage catering at Capitol Federal Amphitheater.

WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Supervises concessions employees in the preparation and service of food and refreshments, as well as clean-up.
• Assists in the training of concessions employees engaged in preparing and cooking food to ensure high-quality, efficient, and profitable food service.
• Creates a positive customer experience and maintains a pleasant attitude when working with staff and customers.
• Works with the Warehouse Manager to purchase concession products, according to anticipated demand and familiarity with public taste in food and beverages.
• Works with the Sr. Concessions Manager to determine the menu and price.
• Directs food storage, preparation, and serving of retail products by workers at concession stands.
• Assigns concessions workers to locations.
• Inventories all products located in concession stands on hand at end of each day or other designated period.
• Works within guidelines for food and labor costs.
• Comply with Corporate initiatives, Health Department, and ABC regulations.
• Schedules team using ABIMM for events and day work as needed.
• Provide premium services and backstage catering to Capitol Federal Amphitheater staff and manage team working at G1C for events, and as needed for catering events in the Lodge.
• Oversee all NPO groups including scheduling, time keeping, Payroll, and NPO contract management.
• Work extended and/or irregular hours including nights, weekends and holidays, as needed.
• Regular attendance is an essential job function.
• Other duties as assigned.

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

• Demonstrated ability to control costs, generate increased revenue and manage accounts payable/receivable and financial reporting.
• Strong written, verbal and interpersonal skills.
• Ability to navigate constant change.
• Ability to function in a fast-paced, team-oriented environment.
• Ability to train workers in preparation and cooking food to ensure high quality, efficient and profitable food service.
• Ability to manage several direct reports.
• Must be able to pass a background/credit check.

EDUCATION AND/OR EXPERIENCE:

• Bachelor's Degree (BA) from four-year college or university, desired.
• 1 to 2 years’ related experience and/or training.
• Or equivalent combination of education and experience.
• Previous management experience in a similar venue.

COMPUTER SKILLS:

• Experience working with Excel, Word, and Outlook Microsoft 365, preferred.
• Experience with POS software used in F&B, preferably Clover Sport.
• Experience with recruiting software and timekeeping software, ABIMM preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

• ServSafe Manager Certification, or the ability to obtain within first 90-days
• ServSafe Alcohol Certification, or the ability to obtain within first 90 days
• ServSafe Allergen Certification, or the ability to obtain within first 90-days

WORK ENVIRONMENT

• This role is based at Golden 1 Center in Sacramento, CA

At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.

COMPENSATION

The salary for this position starts at $72,000 commensurate with experience, skills, and qualifications. This Legends Global offers a competitive total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.