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Ascend Health

Registered Nurse RN Outpatient Clinical Care Specialist

Mooresville Ā· On-site$58k ā€“ $83k
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About this role

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Outpatient LPN/RN Clinical Care Specialist

šŸ“ Mooresville, NC | šŸ•’ Full-Time | šŸ’² $28-$40/hr + Performance Bonus

Ascend Health and Wellness is a fast-growing outpatient medical practice specializing in hormone optimization (BHRT), weight loss medicine, peptide therapy, and preventative care. Our model blends personalized medicine with efficient systems and a high-touch patient experience. We have been dedicated to providing top-tier healthcare services for over 4 years. Our commitment to patient-centered care and innovative wellness solutions has earned us the trust and loyalty of our community.

This is not a traditional RN role. We are hiring a high-performing Clinical Care Specialist to operate as an extension of the providerā€”managing triage, patient care, communication, and clinical coordination in a fast-paced, protocol-driven environment with nuanced cases. You will play a direct role in patient outcomes, retention, and overall experience.

What Youā€™ll Do

ā€¢ Manage high-volume patient communication (phone + portal) with efficiency and professionalism
ā€¢ Triage concerns, determine what requires escalation vs. independent handling, and act decisively within scope
ā€¢ Review charts, labs, and patient history to support clinical decision-making and provider workflow
ā€¢ Coordinate refills, lab orders, and treatment follow-ups under provider guidance
ā€¢ Educate patients on treatment plans, injections, and lifestyle modifications
ā€¢ Monitor patient progress and proactively identify risks to outcomes or retention
ā€¢ Maintain precise, timely documentation

This role is NOT a fit if you:

ā€¢ Prefer step-by-step direction over independent decision-making
ā€¢ Are uncomfortable making clinical judgment calls within established protocols
ā€¢ Struggle with high communication volume or fast-paced environments
ā€¢ Prefer highly structured or slower-paced roles

Compensation & Benefits

  • $38-$42+/hour based on experience and clinical capability + up to 5% quarterly performance bonus based on measurable KPIs including patient satisfaction and retention, response timeliness to patient inquiries, clinical documentation and task completion.
  • Health/Dental/Vision
  • STD/LTD/Life Insurance
  • 401(k): 6% employer match (2-year vesting)
  • PTO: 10ā€“20 days based on tenure + six paid holidays
Schedule

  • Mondayā€“Friday, in person, approximately 8:30amā€“5:00pm.
  • Schedule flexibility may be available based on performance and role ownership.
Requirements

ā€¢ Active North Carolina RN license
ā€¢ Experience with IM/SQ injections and patient education
ā€¢ Experience managing patient communication via EMR/portal systems
ā€¢ Strong critical thinking and ability to follow clinical protocols
ā€¢ Ability to operate independently with minimal oversight
ā€¢ High attention to detail and accountability

Preferred

ā€¢ 2+ years outpatient medical care in primary care, urology, OBGYN, endocrine, or concierge medicine experience.
ā€¢ Comfortable managing patient communication independently
ā€¢ Demonstrated clinical judgment (not just task execution)

Why This Role Stands Out

  • Direct impact on patient outcomesā€”not just task completion
  • High level of trust, autonomy, and responsibility
  • Opportunity to grow with a rapidly scaling practice

If youā€™re someone who thrives in a fast-paced environment, takes ownership of your work, and wants to play a meaningful role in a growing healthcare practice, we encourage you to apply.

Company at a glance

Ascend is considered a leader in the healthcare industry, inspiring people to live better lives through innovative health and wellness programs, products, and services. Approaching the rapidly changing health care industry with integrity, passion and purpose, Ascendā€™s staff of highly trained professionals provides quality care and personalized service nationwide. The Ascend family includes Ascend Hospice, Ascend Home Health, Ascend Concierge Home Care and Ascend Rehab.

Our Mission

Ascend Health is dedicated to providing innovative, quality care and wellness to our communities to help them live better lives.

Our Vision

To be recognized as a trustworthy leader in healthcare, providing exceptional health and wellness programs, products and services; to exceed the expectations of those who rely on us for quality healthcare and wellness options; and to approach the rapidly changing healthcare industry with integrity, passion and purpose.

Our Values

People: Dedicated to servicing all our communities with dignity and respect, while upholding ourselves to the same standards.
Pride: Continually striving for excellence, honesty and integrity in our care and services.
Passion: Devoted to delivering exceptional service and compassionate care to our communities.
Purpose: Committed to providing best-in-class care with everyone we connect with.

To Volunteer: https://ascendhealth.com/volunteer/

For more information on Ascendā€™s family of brands, visit:
http://ascendhospice.com
http://ascendhomehealthcare.com
http://ascendconciergehomecare.com

Contact us at 866.821.1212

Follow us on Facebook at

www.facebook.com/ascendhomehealth
www.facebook.com/ascendhospice
www.facebook.com/ascendconciergehomecare

Team Size201-500 employees
WorkspaceOn-site
IndustryHospitals and Health Care
Location
Iredell County, North Carolina, United States
Websiteascendhealth.com
LinkedInLinkedIn

Top Benefits

  • 401(k) matching
  • Performance bonus
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Short term disability insurance
  • Long term disability insurance
  • Life insurance

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