FIELD SERVICE TECH - Material Handling (47241)
About this role
Job DetailsJob Location: MH Phoenix - PHOENIX, AZ 85040Position Type: Full TimeEducation Level: High School Degree or GEDJob Shift: DayField Service Tech (Material Handling) $2000 Signing Bonus
Position Overview
No company can promise uncompromised customer satisfaction without the people to backup and deliver that promise. At Arnold we have assembled the most comprehensive machinery support team in the western United States. There is nothing in our inventory as valuable as the associates who carry our reputation into the marketplace. With the training we provide, the Field Service Technician helps Arnold to keep that standing.
Essential Job Functions
Good driving record (Field Service)
Good English communication skills.
Verbal Both internal and External Customers Who, What, When, Where
Written Customer, Dispatcher, Peers, Supervisor.
Good working knowledge of the internal combustion engine.
Capable of reading a wiring/schematic diagram and service manual
Drives to customer locations to repair forklifts and other material handling equipment. (Field Service)
Conducts periodic maintenance services for the customer.
Examines forklift, and other material handling equipment, assessing the repair situation at hand, considering your skill level, safety and the hazards of the job will you require additional help.
Capable of using a multi meter and laptop computer.
Willing to continue education offered by Arnold Machinery and Vendor.
Must have your own tools.
Must show up for work at the scheduled time
Adhere to Arnold Machinery Companys core values: Integrity, Discipline, Empathy
Thanks customer for their business to include asking them if they are happy with the service received.
Non-essential Job Functions
Assist the Service Manager with various tasks
Maintain a clean workspace and/or truck
Physical Demands and Working Conditions
Walking and moving about on foot often through uneven terrain
Lifting over 50 lbs. frequently
Hands/arms operating equipment, hand and power tools
Seizes, helps or works with hands
Raises or lowers miscellaneous equipment parts and tools
Extends hands and arms in any direction
Bends body downward and forward by bending at knees or waist
Remains in standing position if required for certain repair or maintenance work
Climbing in and out of equipment
Read work tickets, parts and service books and operate heavy equipment
Communications by radio, phone and in person
Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone and in person
Sits in equipment and vehicles
Lies in prone position under vehicles and equipment
QualificationsKnowledge, Skills, and Abilities
Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
Effective written, verbal and interpersonal skills
Ability to use office machines (fax, copier, computer etc.)
Benefits offered
Paid Sick Leave
Paid Vacation
Paid Holiday
Company currently pays 100% of the medical premium for associates and family
Dental and Vision plans
401K/Roth with company match
Quarterly and Yearly Bonus programs
Company Stock received to associates with 5+ years of service
Arnold Machinery is an equal opportunity, affirmative action and right to work employer.
Arnold Machinery does not discriminate based on physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization
Company at a glance
Arnold Machinery Company is a leading equipment distributor for the mining, construction, material handling and agricultural implement industries. We sell, service and rent equipment in 21 cities that include 42 branches. We offer the best factory trained service technicians who bring Silver Service® with them to each and every job.
SILVER SERVICE® POLICY: At Arnold Machinery, No Sale is final until you are completely satisfied. When we say that Customer Satisfaction Is Our Only Policy®, we mean it. There is no fine print or disclaimers. Only complete customer satisfaction with our products and our service, which makes Arnold Machinery Company stand out in our market place. Each associate is responsible to make the customer happy, and find a solution right then and there.
Arnold Machinery stands behind our customers and their success and we carry the BEST equipment in the business that is backed by our Silver Service® guarantee. For a list of all equipment lines, please visit http://www.arnoldmachinery.com/ Although
Arnold Machinery Company will continue to evolve, our SILVER SERVICE® attitude will never change. Because at Arnold Machinery Company: CUSTOMER SATISFACTION IS OUR ONLY POLICY®.
Top Benefits
- Paid sick leave
- Paid vacation
- Paid holiday
- Medical insurance
- Dental plan
- Vision plan
- 401k
- Roth
- Quarterly bonus
- Yearly bonus
- Company stock
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