FIELD SERVICE TECH (47169)

Job DetailsJob Location: ME Elko - ELKO, NV 89801Position Type: Full TimeEducation Level: High School Degree or GEDJob Shift: DayField Service Tech - Mining Equipment $2000 Signing Bonus

Position Overview

No company can promise uncompromised customer satisfaction without the people to back up and deliver that promise. At Arnold, we have assembled the most comprehensive machinery support team in the western United States. There is nothing in our inventory as valuable as the associates who carry our reputation into the marketplace. With the training we provide, the Field Service Technician helps Arnold to keep that standing.

Essential Job Functions

Repairing and maintaining construction equipment
Travel to various job sites
Class A required
Disassemble, clean, and reassemble all construction equipment
Follow specifications and procedures in service manuals and select the designated tools
Measure and identify parts and components for reusability or replacement, ordering new parts as required
Use all test and diagnostic equipment available to make adjustments to machines and systems
Make warranty recommendations and reports in representation of a prime product
Perform minor welding, fabrication, plumbing alignment, and D.C. electric repairs
Guide/supervise subordinates in the repair of machinery equipment
Practice all good housekeeping and safety measures and procedures
Complete service reports in the English Language
Assist in the parts ordering process
Process warranty work orders
Process revenue field service work orders, obtain purchase orders from customers
Open and close Work Orders
Take phone calls for service jobs
Communicate the job status, progress, and/or problems to the customer
Complete special projects as needed

Non-essential Job Functions

Assist the Service Manager with various tasks
Maintain a clean workspace and/or truck

Physical Demands and Working Conditions

Walking and moving about on foot often through uneven terrain
Lifting over 50 lbs. frequently
Hands/arms operating equipment, hand, and power tools
Seizes helps, or works with hands
Raises or lowers miscellaneous equipment parts and tools
Extends hands and arms in any direction
Bends body downward and forward by bending at knees or waist
Remains in standing position if required for certain repair or maintenance work
Climbing In and out of equipment
Read work tickets, parts, and service books and operate heavy equipment
Communication by radio, phone, and in-person
Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in-person
Sits in equipment and vehicles
Lies in a prone position under vehicles and equipment

Knowledge, Skills, and Abilities

Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
Effective written, verbal, and interpersonal skills
Ability to use office machines (fax, copier, computer, etc)

Benefits offered

Paid Sick Leave

Paid Vacation

Paid Holiday

The company currently pays 100% of the medical premium for associates and family
Dental and Vision plans
401K/Roth with company match
Quarterly and Yearly Bonus programs
Company Stock received to associates with 5+ years of service

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the organization's ongoing needs.

Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer. Arnold Machinery does not discriminate based on physical or mental disability where the job's essential functions can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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