FIELD SERVICE TECH (47020)

ALBUQUERQUE · On-site

About this role

Job DetailsJob Location: CE Albuquerque - ALBUQUERQUE, NM 87105Position Type: Full TimeEducation Level: High School Degree or GEDTravel Percentage: NegligibleJob Shift: DayField Service Technician – Construction Equipment

$2,000 Signing Bonus

Join Our Team at Arnold Machinery!
At Arnold Machinery, we know that our success depends on the people behind the promise of exceptional customer service. That’s why we’ve built one of the most comprehensive machinery support teams in the western United States. Our associates are our greatest asset, and with the training we provide, you’ll have the tools to succeed and grow your career.

Position Overview

As a Field Service Technician, you’ll play a critical role in repairing and maintaining mining and construction equipment at various job sites. This position requires a Class A CDL and a strong commitment to safety, accuracy, and customer satisfaction.

Key Responsibilities

Diagnose, repair, and maintain heavy mining and construction equipment
Travel to customer job sites as needed
Disassemble, clean, and reassemble equipment following service manuals and specifications
Inspect parts for reusability and order replacements when necessary
Utilize diagnostic tools to make precise adjustments
Perform minor welding, fabrication, plumbing, and electrical repairs
Document all service activities in English and maintain accurate records
Communicate job status and updates to customers
Assist with parts ordering and warranty processing
Maintain a clean and organized work environment

Qualifications

Class A CDL required
Strong mechanical aptitude and troubleshooting skills
Ability to read and interpret service manuals
Proficient in Microsoft Office (Excel, Word)
Effective communication skills (written and verbal)
Ability to lift 50+ lbs and work in varying conditions, including uneven terrain

Benefits

$2,000 Signing Bonus

Paid Sick Leave, Vacation, and Holidays

100% Company-Paid Medical Premiums for employees and families

Dental and Vision Plans

401(k)/Roth with Company Match

Quarterly and Annual Bonus Programs

Company Stock for associates with 5+ years of service

Arnold Machinery is an Equal Opportunity Employer and participates in E-Verify. We value diversity and provide reasonable accommodations for qualified individuals with disabilities.QualificationsDesired Skills & Qualifications:

We’re looking for candidates who have

A proactive attitude with a strong work ethic and ambition.
Exceptional attention to detail, with the ability to problem-solve independently.
Proficiency in Microsoft Excel and Word, with solid mathematical skills.

Physical Demands & Working Conditions

This role requires

Ability to sit for extended periods while managing paperwork and answering phones.
Frequent walking and mobility, including through uneven terrain.
Strong communication skills, both in-person and over the phone or radio.

Education & Experience

High School Diploma or equivalent required. Relevant experience can substitute for educational requirements.

Company at a glance

Arnold Machinery Company is a leading equipment distributor for the mining, construction, material handling and agricultural implement industries. We sell, service and rent equipment in 21 cities that include 42 branches. We offer the best factory trained service technicians who bring Silver Service® with them to each and every job.

SILVER SERVICE® POLICY: At Arnold Machinery, No Sale is final until you are completely satisfied. When we say that Customer Satisfaction Is Our Only Policy®, we mean it. There is no fine print or disclaimers. Only complete customer satisfaction with our products and our service, which makes Arnold Machinery Company stand out in our market place. Each associate is responsible to make the customer happy, and find a solution right then and there.

Arnold Machinery stands behind our customers and their success and we carry the BEST equipment in the business that is backed by our Silver Service® guarantee. For a list of all equipment lines, please visit http://www.arnoldmachinery.com/ Although

Arnold Machinery Company will continue to evolve, our SILVER SERVICE® attitude will never change. Because at Arnold Machinery Company: CUSTOMER SATISFACTION IS OUR ONLY POLICY®.

Founded1929
Team Size501-1,000 employees
WorkspaceOn-site
IndustryMachinery Manufacturing
Location
South Valley, New Mexico, United States

Top Benefits

  • Signing bonus
  • Paid sick leave
  • Vacation
  • Holidays
  • Medical insurance
  • Dental plan
  • Vision plan
  • 401(k)
  • Roth
  • Company match
  • Quarterly bonus
  • Annual bonus
  • Company stock

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