Assistant General Manager
About this role
Club Location:
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
Primary Responsibilities include but not limited to the following:
· The Assistant General Manager works collaboratively with the General Manager and Department Head Managers in running the operations of the club. This role is responsible for building event programing, maintaining established operational standards, monitoring financial forecasting and results, and effectively leading the team to produce the best result for the club.
· The ideal candidate will have a passion for providing a high-caliber experience and have an established track record of success in a leadership role overseeing golf, retail, and food & beverage.
· Create and manage new systems, processes and services that create an exceptional member experience and club results.
· Ensure the proper controls are in place to accurately track revenues, payroll, inventory and expenses.
· Develops department managers and key employees to reach maximum performance and achieve all initiatives and goals.
· Shift management including nights and weekends to ensure staff members are providing excellent guest service.
Qualifications:
Four years hospitality, customer service and management experience preferred
Ability to develop team members
Effective communication and listening skills to meet and exceed our member & guests expectations
Ability to thrive in a high volume, fast-paced environment with multiple competing priorities
Ability to create & manage SOP's for all department.
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
Company at a glance
Recognized as one of the fastest-growing private companies in America, Arcis Golf is the premier operator of public, resort and private golf clubs in the United States with a current portfolio of nearly 70 properties in 14 states from coast to coast and with more than 6,000 employees. An industry leader, providing dynamic direction and unrivaled amenities that complement diverse playing experiences, Arcis Golf is committed to reinventing the golf and country club lifestyle experience to a level of excellence that exceeds all expectations of family, friends, co-workers, and guests of all ages.
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