Chargé de la Satisfaction Clients H/F
Paris · Hybrid
About this role
Description de l'entreprise
Evoriel est un groupe leader de la gestion immobilière en France, regroupant des marques spécialisées dans la Manager, la gérance, la Logistique et les Assistanat. Avec plus de 3 000 collaborateurs répartis sur tout le territoire, Evoriel accompagne ses clients avec expertise et proximité.
Description du poste
Vous pilotez la stratégie de satisfaction clients du groupe : enquêtes de satisfaction, analyse des retours, définition des plans d'amélioration et suivi des indicateurs NPS.
Qualifications
Formation Bac+5 en marketing ou management. Expérience en gestion de la relation client et satisfaction. Capacité d'analyse et de synthèse.
Informations complémentaires
CDI basé à Paris. Package attractif incluant télétravail, mutuelle, intéressement.
Company at a glance
Since 2010, Arago has been at the forefront of HR transformation and spend management. We are experts in the implementation of SAP solutions such as SAP SuccessFactors and SAP Concur.
Expertise, adaptability and evolution are our driving forces, making us the partner of choice to support you.
We are constantly looking for ways to improve our customers' operational efficiency and user experience.
With an international presence and as an SAP Gold Partner, we're ready to help you reach new heights.
Founded2010
Team Size51-200 employees
WorkspaceHybrid
IndustryIT Services and IT Consulting
Location
Paris, Ile-de-France, France
Websitearagoconsulting.com
LinkedInLinkedIn
Top Benefits
- Teleworking
- Health Insurance
- Profit Sharing
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