Operations Engineer
Shanghai · On-site
About this role
The Operations Engineer in Crypto Services team manages key technical infrastructure. An ideal candidate will have experience in Systems Administration. The Operations Engineer will monitor infrastructure and application services and drive incident management. The Ops engineer will work closely with SRE's, PKI Engineers, systems engineers, network engineers, database administrators and information security teams to effectively ensure availability and reliability. For this position, strict application security and high availability requirements must be balanced to achieve optimal solutions.
The successful candidate will participate in troubleshooting issues following established procedures, documenting problems, managing incidents and owning the issue from the initial contact to resolution. Additionally the engineer will be responsible for critical compliance tasks, system patching and upgrades, and building out observability tooling to support the team's operations.
5+ years of expertise with Linux (any distro, but especially RHEL), including experience with OS patching and upgrade cycles. Standard UNIX utilities and programs Strong understanding of SRE principles and goals, coupled with prior on-call experience, including leading incident command and management efforts. Proficiency with configuration management tools (e.g., Puppet, Chef, Ansible) and scripting languages (e.g., Bash, Python). Experience with monitoring tools (e.g., Icinga/Nagios) and log aggregation platforms (e.g., Splunk, OpenSearch) , and building dashboards/alerts A proven track record of practical problem-solving, coupled with excellent communication and documentation skills, particularly in conveying complex technical information to diverse audiences.
Experience with distributed teams or managing operations across multiple time zones. Working knowledge of cloud platforms (AWS/GCP/AliCloud) and container technologies (Podman, Docker, Kubernetes). A deep understanding of security and compliance best practices, especially within a cryptographic or PKI environment. Experience supporting Java applications and/or managing critical hardware like Hardware Security Modules (HSMs). Flexibility to travel for work
Description
The successful candidate will participate in troubleshooting issues following established procedures, documenting problems, managing incidents and owning the issue from the initial contact to resolution. Additionally the engineer will be responsible for critical compliance tasks, system patching and upgrades, and building out observability tooling to support the team's operations.
Minimum Qualifications
5+ years of expertise with Linux (any distro, but especially RHEL), including experience with OS patching and upgrade cycles. Standard UNIX utilities and programs Strong understanding of SRE principles and goals, coupled with prior on-call experience, including leading incident command and management efforts. Proficiency with configuration management tools (e.g., Puppet, Chef, Ansible) and scripting languages (e.g., Bash, Python). Experience with monitoring tools (e.g., Icinga/Nagios) and log aggregation platforms (e.g., Splunk, OpenSearch) , and building dashboards/alerts A proven track record of practical problem-solving, coupled with excellent communication and documentation skills, particularly in conveying complex technical information to diverse audiences.
Preferred Qualifications
Experience with distributed teams or managing operations across multiple time zones. Working knowledge of cloud platforms (AWS/GCP/AliCloud) and container technologies (Podman, Docker, Kubernetes). A deep understanding of security and compliance best practices, especially within a cryptographic or PKI environment. Experience supporting Java applications and/or managing critical hardware like Hardware Security Modules (HSMs). Flexibility to travel for work
Company at a glance
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.
Founded1976
Team Size10,001+ employees
WorkspaceOn-site
IndustryComputers and Electronics Manufacturing
Location
Shanghai, Shanghai, China
Websiteapple.com/careers
LinkedInLinkedIn
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