Leasing Manager - Preserve at Rolling Oaks
About this role
Description
JOB SUMMARY:
Apartment Management Professionals (AMP) is seeking an energetic, self-motivated, and professional Leasing Manager to join our team. In this role, you will oversee and train Leasing Specialists, ensuring that leasing activities are completed efficiently and in compliance with company standards. You will be responsible for engaging with prospective residents, understanding their needs, and matching them with the perfect apartment. Additionally, you will stay informed about market trends and competitor activity, provide suggestions for rate adjustments, and manage leasing reports and advertising. If you have a passion for customer service, a creative approach to problem-solving, and a track record of sales success, we encourage you to apply.
ESSENTIAL FUNCTIONS:
- Supervise and provide training to Leasing Specialists, ensuring effective performance and skill development.
- Audit leasing files for compliance, ensuring all necessary documentation and checklists are completed before submission to the Community Director.
- Stay up-to-date with local competitors and market trends, providing recommendations on potential rate adjustments or concessions to management.
- Complete and maintain leasing activity reports to track performance and success.
- Greet prospective residents, providing information about the property and addressing questions, highlighting features and benefits.
- Foster a professional, friendly, and approachable demeanor when interacting with prospective residents, current tenants, and colleagues.
- Assess prospects’ needs, preferences, and budgets to identify the best housing options.
- Promote leasing specials, discounts, and offers to attract prospective residents.
- Submit weekly prospect reports to the Community Director, summarizing key insights and progress.
- Maintain a closing ratio of at least 33%.
- Ensure online advertising is updated daily to reflect current pricing, availability, and promotions.
- Track and maintain a daily engagement score of 90-100% in Knock, ensuring high responsiveness.
- Research local market conditions to remain competitive and knowledgeable about industry trends.
- Ensure vacated units are promptly cleaned, staged, and ready for viewings by prospective residents.
Requirements
SKILLS AND QUALIFICATIONS:
- Previous experience as a Leasing Agent for 2 years preferred.
- High School Diploma or equivalent required; bachelor's degree preferred.
- Highly developed written and oral communications skills, including the ability to communicate across digital platforms and in-person.
- Proven record of accomplishment as a successful salesperson.
- Strong interpersonal skills to build relationships with a broad range of stakeholders.
- Proficient with Microsoft Office and related software required.
- Experience with Resman property management software preferred.
- Able to multitask, stay organized and meet deadlines.
PHYSICAL DEMANDS:
- Ability to stand for extended periods, bend, stoop, squat, kneel, and lift over 20 pounds.
- Occasional property tours with prospective residents as needed.
WORKING CONDITIONS:
- General office conditions.
- Exposure to weather conditions when walking and working on the property
Company at a glance
Established in 2006, Apartment Management Professionals began managing its first apartment community for the Housing Authority of the City of Austin. Since its inception, the AMP portfolio has grown to encompass over 40 communities totaling 11,700 units. You will find our communities in high opportunity areas, with nearness to great schools, hospitals, major thoroughfares, public transportation, and major employers.
We are very proud of our team members at AMP—where we focus on hiring and retaining top talent in the industry. We believe in creating an atmosphere for professional growth, through both training and education. Our commitment to customer satisfaction, community, integrity, and teamwork sets us apart from our competitors.
AMP is very fortunate to partner with investors who are committed to preserving quality affordable housing and creating a strong sense of community for all our residents. We believe in enhancing the lives of our residents through great care, swift and expert maintenance, beautiful surroundings, and top-notch resident services.
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