Housekeeping Room Attendant
Tampa, FL · On-site
About this role
HOUSEKEEPING ROOM ATTENDANT
Reports to Executive Housekeeper; position is non-exempt
WHAT YOU WILL GET
Work with an amazing team who is passionate about hospitality, celebrating diversity and embracing individuality!
- Paid time off including vacation, sick and a floating holiday to use when you choose
- Paid time off to volunteer in your community
- Free parking in Ybor!!!
- Free shift-meal prepared by our in-house culinary experts
- Up to 50% off food when you dine at the restaurant as a guest
- Greatly discounted room rates for your out-of-town guests
- Medical benefit premiums begin at a bi-weekly cost of $66
Interested? Please read on...
WHAT YOU WILL NEED
- A passion for the importance of cleanliness, initiative to learn and pride in those we serve
- Basic knowledge of cleaning techniques, safety procedures and requirements
- Conversational proficiency of the English language to receive and execute verbal and written communication and direction
- Adaptable interpersonal communication skills to address employees at all levels of the hotel
- Ability to work in a fast-paced environment for extended periods of time to meet high volume business
- Ability to lift, balance and carry up to 25 lbs. to transport carts, cleaning supplies, linen, equipment, etc.
- Ability to lift, balance and carry (with assistance) up to 100 lbs. to transport mattresses, inventory, equipment, etc.
- Ability to stand or walk for prolonged periods to clean and organize the guest rooms, spaces, storage, equipment, etc.
WHO YOU ARE
You are someone who understands the smallest details can make the biggest impact. You know hospital corners aren’t just for hospitals, and the perfect crease on a bed sheet makes you smile. When you see a pair of loose shoes, you need to make sure they are perfectly aligned. You love feeling the warmth of freshly laundered linen. It doesn’t matter where you are, you can’t help yourself from refolding the bathroom towels.
Your past experiences have led you to understand that there is art + science to the how and what of preparing and caring for a hotel room. You enjoy the solitude of completing your daily board, but love seeing the smile on a co-workers face when they walk into their last room and find you’ve already made their last bed. No matter how crazy your day was, you always find time to make sure your cart is ready for the next day.
Hotels done differently. It’s not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates’ pride in who they are, where they live and who we serve.
Located in the heart of historic Ybor, a trolley ride away from downtown Tampa, Hotel Haya is a hub of activity. Blending Cuban, Italian, and Spanish influences, the property features 178 guest rooms, over 7000 square feet of banquet space, a world-class restaurant, airy café, and lush courtyard with a pool.
Hotel Haya is managed by Aparium Hotel Group which was founded in 2011. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
THE ROLE
The Room Attendant reports to the Executive Housekeeper and Housekeeping Leadership team, working to maintain the consistent cleanliness and organization of our guest rooms and spaces. It is critical that you possess an eye for detail and can maintain our standards of cleanliness.
At Aparium, our housekeeping teams are expected to hold themselves, the guests, and each other in high regard. You will actively develop trusting and transparent relationships with your peers, both in the department and throughout the hotel. You will have the opportunity to work with a phenomenal group of individuals with whom collaboration, humbleness, and open-minds are the norm—no egos are allowed.
WHAT YOU WILL DO
- Uphold and role model the company’s principles of People, Place, and Character, while embodying our values that drive collaboration, intuitive service, and translocal hospitality.
- Adhere to the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen and terry, and completing assigned checklists.
- Collaborate with housekeeping leadership, demonstrating a united front as a team committed to providing the best possible guest experience.
- Take pride in your work, strictly adhering to health, safety, and sanitary guidelines.
- Work in an organized fashion following the sequence of service with the utmost respect for your equipment and workspace.
- Demonstrate a professional sense of urgency while in the guest rooms and public space to provide an thoughtful guest experience by keeping spaces clean and well organized.
- Foster open lines of communication within the department by actively participating in daily line ups and monthly housekeeping all staff meetings, maintaining a transparent dialogue among the team to voice ideas and concerns, while course-correcting any missed opportunities.
- Actively participate in feedback sessions with Housekeeping Leadership to further develop your skill set and improve upon housekeeping standards and practices.
- Maintain regular communication with the housekeeping leadership team to ensure alignment on priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation
- Observe conditions of furniture, walls, trim work and carpeting and report anything substandard to the housekeeping leadership and/or engineering department to make corrections and improvements as needed
- Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state, or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.
Company at a glance
Named to Travel + Leisure's list of Top 25 Hotel Brands in the World for 2024, Aparium Hotel Group is a management company that believes luxury is no longer defined by the number of stars a property has, but by the uncommon service delivered and the lasting impression left with its guests. A strong concept is not enough to sustain growth and elicit loyalty from an ever-demanding consumer. Aparium Hotel Group was formed with one seminal belief - great hotels are a destination.
Our hotels deliver Translocal Hospitality, drawing inspiration from the local culture and cultivating local ambassadors through a sense of pride and exciting food & beverage.
We understand great hotels. We’ve owned them, developed them, managed and marketed them. We believe there is no standard formula to successful hospitality, rather a philosophy and framework that delivers long-term returns for hotel owners and unforgettable hotel experiences for its guests.
Current properties
Crossroads Hotel (Kansas City, MO)
Detroit Foundation Hotel (Detroit, MI)
Hewing Hotel (Minneapolis, MN)
Hotel Haya (Ybor City, Tampa, FL)
Populus (Denver, CO)
Populus (Seattle, WA)
Hotel Heron (Alexandria, VA)
Jasper Hotel (Fargo, ND)
Surety Hotel (Des Moines, IA)
Hotel Granada (Atlanta, GA)
Clayton Members Club & Hotel (Denver, CO)
Founded2011
Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryHospitality
Location
Tampa, Florida, United States
Websiteaparium.com
LinkedInLinkedIn
Top Benefits
- Paid Time Off
- Vacation
- Sick Leave
- Floating Holiday
- Volunteer Time Off
- Free Parking
- Free Shift-Meal
- Employee Dining Discount
- Discounted Room Rates
- Medical Insurance
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