Operations Administrator

Dallas · On-site$54k – $56k

About this role

Operations Administrator

Department: Operations

Employment Type: Full Time

Location: Richardson Center

Reporting To: Cristen Anderson

Compensation: $54,000 - $56,000 / year



Description

Operations Administrator
Location: Richardson Center
12606 Greenville Ave.
Suite 260,
Dallas TX. 75243

Job Type: Full-Time
Hours: Monday–Friday, 7:30 AM – 5:00 PM (with flexibility for scheduling needs)
Why Work for Apara Autism Centers?
At Apara, we are committed to fostering a culture where people learn, grow, and thrive. As a fast-growing, progressive organization, we are searching for passionate, driven individuals who want to make a real impact in the lives of children with autism.
We celebrate innovation, collaboration, and compassion. Here, your ideas are encouraged, your contributions are recognized, and your role is vital to creating a positive, supportive environment for both our staff and the families we serve.
Job Summary:
The Operations Administrator (OA) plays a central role in the day-to-day functioning of the center, ensuring operational efficiency and team accountability. This position supports staff scheduling, performance management, budget monitoring, and coordination between clinical and administrative teams. The OA is a key partner in driving a collaborative culture that prioritizes both employee satisfaction and high-quality client care.


Key Responsibilities

  • Manage incoming calls and serve as the first point of contact for families and staff
  • Communicate with families about make-up sessions, schedule changes, and center closures
  • Support staff with client cancellations, mileage questions, and scheduling modifications
  • Oversee daily center operations, including scheduling, staffing, inventory, budgeting, and policy implementation
  • Lead candidate tours and collaborate with the Recruiting Manager on hiring and staffing projections
  • Administer and maintain employee records in Paycom (e.g., I-9s, PTO requests, demographic updates)
  • Submit and manage personnel-related documentation (PTO, performance forms, policy compliance)
  • Track daily therapy conversions and generate weekly operational reports (utilization, budget, call-outs)
  • Monitor and report HIPAA breaches and ensure confidentiality and dignity for all clients
  • Foster staff morale, resolve conflicts professionally, and promote a culture of positivity and collaboration
  • Strong leadership, interpersonal, and conflict-resolution skills
  • Ability to plan strategically and manage multiple priorities simultaneously
  • Adaptability to last-minute changes in scheduling and operations
  • Clear, concise communication and documentation skills
  • Excellent time management, problem-solving, and organizational skills
  • Receptiveness to feedback and commitment to professional development
  • Ability to build strong internal relationships and uphold organizational policies



Skills, Knowledge and Expertise

  • Bachelor’s Degree in Psychology, Education, ABA, or Management (preferred)
  • Experience as a Registered Behavior Technician (RBT) for 6–12+ months (preferred)
  • 6–12+ months of management, office administration, or supervisory experience in an ABA or healthcare setting
  • Proficient in Microsoft Word, Excel, and EMR systems



Compensation & Benefits

  • Competitive salary based on experience
  • Medical, Dental, and Vision insurance
  • 401(k) with company match
  • Two weeks of accrued PTO + 9 paid holidays
  • A collaborative, mission-driven workplace culture
Equal Opportunity Employer
Apara Autism Centers is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive environment. Employment decisions are based solely on qualifications, merit, and business needs—without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity or expression, sexual orientation, or any other protected status.


Company at a glance

At Apara Autism Centers, we are deeply committed to making a meaningful difference in the lives of children diagnosed with autism spectrum disorder and their families. We provide highly individualized programming delivered in both the comfort of their home and our supportive center-based environments. Our team of experienced and compassionate clinicians utilizes evidence-based practices, primarily Applied Behavior Analysis therapy, alongside support services such as speech therapy, feeding therapy, and social skills training.

Beyond our direct work with children, Apara Autism Centers firmly believes in the power of family support. Parents and caregivers are integral to a child's progress, and we empower them with the knowledge, resources, and ongoing support they need to navigate their child's development with confidence. From practical guidance on therapeutic approaches to assistance with understanding insurance matters, we strive to be a reliable partner.

Our goal is to unlock the full potential within every child we serve. We are driven by the belief that with the right care, tailored strategies, and a collaborative approach, children with autism can achieve significant milestones, develop essential life skills, and lead fulfilling lives. At Apara Autism Centers, we are dedicated to fostering growth, independence, and hope for a brighter future.

Founded2019
Team Size201-500 employees
WorkspaceOn-site
IndustryMental Health Care
Location
Dallas, Texas, United States

Top Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Two weeks of accrued PTO
  • 9 paid holidays

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