Operations Supervisor
About this role
- Manage daily operations: staffing, scheduling, labor, repair and maintenance, cleanliness, organization, service timing and quality of products.
- Accountable to maximize daily sales and effectively manage costs, labor and cash control
- Maintain opening, running and closing duties for department
- Manage organization and cleanliness of departmental areas
- Responsible to take proactive approach to guest relations, including time spent on floor interacting with guests, table visits, etc.
- Ensures the highest level of quality and standards of service.
- Responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc.
- Empowers staff to deliver exceptional legendary service
- Executes any special events with Leader on duty
- Responsible to provide management with direct and honest feedback of staff regarding performance
- Assist with staff training and employee relations
- Assures that staff morale is maintained at a high level
- Takes an active part in the recruitment and retention of staff
- Top Pay
- Flexible Schedules
- Personal/Family Medical, Dental and Vision Coverage
- $1200 company paid Health Savings Account available
- Vacation and Sick time accrued during the first year
- 401k retirement program with up to 8% company match
- 6 months or more of Andretti brand and culture exposure a plus
- Current trainer or team lead a plus
- Proven leadership and team skills; ability to motivate and manage all levels of staff
- Strong written, verbal and organizational skills.
- Ability to work with minimal supervision and make independent decisions and judgement in keeping with the level of the position.
- Ability to lift up to 50 lbs.
- Maintain all safety procedures
- Open and full availability
- Willingness to work a flexible schedule including holidays, nights and weekends.
- Sensitivity to confidentiality. Use of discretion regarding personal and confidential employee matters.
- Gregarious, upbeat and outgoing personality.
The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Walk or stand for extended periods of time
- The ability to communicate quickly and accurately
- Must be able to lift up to 15 lbs on a regular basis
- Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs
- The work environment may include bright, dim or flashing lights and loud sounds
- Requires manual dexterity to use and operate all necessary equipment
- Be able to understand, follow and maintain safety standards at all times
Company at a glance
Andretti Indoor Karting & Games is headquartered in Orlando, Florida, and was established in Roswell, Georgia, in 1999. Our 100,000+ square-foot entertainment and event destinations deliver high-adrenaline experiences featuring high-speed electric super-karts on multi-level, European-style tracks, state-of-the-art arcades, 7D Xperience Motion Theater, professional racing simulators, Hologate and Hologate Blitz VR, Hyperdeck VR, two-level laser tag arenas, and boutique or duckpin bowling.
Each location also features a scratch restaurant and full-service bar offering fresh American favorites, along with in-house gourmet catering and more than 6,000 square feet of customizable event and meeting space.
Andretti Indoor Karting & Games locations are currently open or coming soon in Marietta, GA; Buford, GA; Orlando, FL; San Antonio, TX; The Colony, TX; Katy, TX; Chandler, AZ; Grand Prairie, TX; Fort Worth, TX; Glendale, AZ; Oklahoma City, OK; Overland Park, KS; Schaumburg, IL; and Durham, NC.
Since 1999, Andretti destinations have entertained more than 80 million guests worldwide.
For more information, visit www.andrettikarting.com
Top Benefits
- Top Pay
- Flexible Schedules
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Health Savings Account
- Vacation Time
- Sick Time
- 401k Retirement Program
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