Ecommerce Specialist
About this role
Job Title: E-commerce Specialist
Work Location: Bangalore
Role Responsibilities:
- Play an integral part in supporting SAP Ecommerce projects and planned website releases from inception to completion.
- Partner with stakeholders across the business to continuously improve the Ecommerce process in place and manage the backlog of development work based on priorities.
- Create accurate development and support tickets and instruct and manage the relationship with the external development team.
- Work closely with our Ecommerce platform provider on areas such as site performance, site speed, infrastructure, and new product releases.
- Communicate with the Ecommerce Technical Solutions Lead and wider team on progress of projects/releases and support issues.
- Working with website monitoring and testing tools to ensure the website is performing optimally at all times.
- Responsible for managing the end to end testing of all projects, planned releases/support tickets in staged and production environments. Logging feedback with developers.
- Manage the running of various reports and scripts required by the business on a daily and weekly basis.
- Troubleshoot issues on the platform raised by various Business Units as they arise.
- Maintain and update training and how-to documentation on platform functionality.
- Work closely with external web development team and AMETEK Ecommerce team.
- Work with Business Units to develop Ecommerce digital plans to improve conversion from all key channels
- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
The successful candidate will possess the following:
- Degree in IT / Software engineering /Business Information Systems / Ecommerce / Digital Marketing or related discipline with an accredited institution.
- 3-5 years’ experience working in an Ecommerce Specialist environment
- Experience using SAP Commerce Cloud an advantage
- Experience developing and executing Testing plans
- Experience using data driven insights to merchandise product catalogues
- Working knowledge of agile systems such as JIRA, ServiceNow and Asana Supports desks
- Excellent SEO optimisation skills on platforms such as AHREFs
- Excellent MS office skills especially Excel
- Ability to be able to work as part of a team or on own initiative
- In depth Knowledge of Google Analytics (GA4) and knowledge Google Ads
Company at a glance
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales of approximately $7.5 billion.
AMETEK is a leading global provider of industrial technology solutions with approximately 22,500 colleagues across our global network of operating, sales, service, and support locations in 34 countries around the world. Our mission is to solve our customers' most complex challenges with differentiated technology solutions.
The AMETEK Growth Model is embedded within our culture and is made up of our four growth strategies – Operational Excellence, Technology Innovation, Global and Market Expansion, and Strategic Acquisitions. These growth strategies are complemented by a disciplined focus on cash generation, capital deployment, and talent development. Each element of our Growth Model reinforces the others, creating a powerful and scalable platform to drive long-term, sustainable growth.
AMETEK consists of two operating groups, both with highly differentiated technology and leading positions in niche markets:
- Electronic Instruments Group (EIG) – a leader in the design and manufacturing of advanced analytical, test and measurement instrumentation for aerospace, medical, power, energy, research and industrial markets.
- Electromechanical Group (EMG) – a leader in the design and manufacturing of highly engineered medical components and devices, automation solutions, thermal management systems, specialty metals and electrical interconnects.
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