Director, Strategic Services

North American Rail Solutions (NARS) is seeking a Director of Strategic Services to lead the day-to-day activities of the rail services department. This is a senior-level leader that handles in all aspects of organization, productivity, and effectiveness of sales, administrative, and operational functions. Successful candidates possess operational expertise and the ability to lead their teams to profitability and positive key performance metrics.  

 

MAJOR RESPONSIBILITIES

• Oversees the business and administrative operations and improves operating procedures for optimal efficiency
• Coordinate efforts of multiple stakeholders in the creation of work products and the implementation of margin improvement strategies
• Developing and executing new growth directives, maintaining key customer relationships, and participating in the sales process within assigned region.
• Ensuring and supporting sites are conducting their work in a safe, efficient, and responsible manner in compliance with federal, local, and company guidelines.
• Communicates regularly with staff and participates in leadership meetings and training courses
• Ensures compliance with company standards and FRA regulations.
• Assessing and enhancing the efficiency of internal and external operational processes
• Decision maker for long-term operational infrastructure, process, and procedure to support growth goals and financial targets
• Builds strong relationships with the team, serves as trusted and confidential advisor to the c-suite and senior business leaders, while motivating staff to achieve sales and organizational objectives
• Metrics and data-driven executive that evaluates the company performance, forecasts future improvements, and recommends strategies to improve results
• Collaborates with management and stakeholders to raise capital and carry out other business-expanding strategies
• Evaluates operational performance results against organizational goals.
• Hire and develop operational staff, providing training and mentoring of other members of the team.
• Provides constructive and timely performance evaluations
• All other duties as assigned

 

Job Requirements

Education:

• Bachelor's degree in Business Management
• MBA, preferred
• Lean Six Sigma certification, preferred

Work Experience Required:

• 5+ years business experience in a senior operational role
• Knowledge of rail maintenance and/or commercial construction operations 

Skills & Knowledge Required:

• Excellent verbal and written communication skills
• Advanced leadership and organizational skills
• Strategic planning and business development
• Experience in budgeting and P&L management
• Demonstrated ability to lead and collaborate with teams and implement changes 
• Ability to work in fluid environments, highly flexible and able to set/adjust priorities with market needs.
• Excellent planning and time management abilities
• Ability to multitask effectively