Sales Manager

Baltimore · On-site$130k – $150k

About this role

Company Name

ARS-Rescue Rooter

Overview

Pay: Base Salary of $130k - $150k plus performance bonus potentialAre you an experienced  Sales Leader who thrives on coaching and inspiring high-performing sales teams? At  ARS/Rescue Rooter, a national leader in the home services industry, we are looking for a  dynamic Sales Manager to lead and drive the success of our residential sales team.  In this role, you will oversee a team of 15+ skilled Comfort Advisors, focusing on  refining their closing strategies within customers' homes and ensuring they deliver exceptional customer experiences. You’ll have the opportunity to utilize your  coaching expertisedata-driven approach, and  leadership skills to build a top-performing team while contributing to the growth of a trusted brand.   What’s New for 2025:
  • Access to insurance available at 31 days of employment
  • Low-cost Medical Insurance options, starting at $5 per week
  • Dental and Vision Insurance options
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • Paid Time Off & Holiday Pay
  • Company paid life insurance
  • Learn more by visiting www.myarsrewards.com/ 

Responsibilities

  • Lead, coach, and develop a team of 15+ outside sales reps, enhancing their ability to close deals in customers’ homes with confidence and professionalism.
  • Drive sales performance by setting clear goals, delivering targeted training, and providing ongoing support to ensure consistent results.
  • Oversee daily sales operations, monitor KPIs, and implement strategies to maximize revenue and conversion rates.
  • Conduct weekly team meetings to review progress, refine closing techniques, and share market insights.
  • Collaborate with cross-functional teams to ensure alignment with overall company goals.
  • Resolve customer concerns effectively while maintaining focus on service excellence and satisfaction.

Qualifications

  • 5+ years of experience leading in-home sales teams with a proven ability to motivate and coach outside sales representatives.
  • strong track record of improving sales team performance and achieving revenue growth.
  • Expertise in in-home closing strategies, sales techniques, and customer engagement.
  • Exceptional leadership skills with a focus on fostering team collaboration and accountability.
  • Goal-oriented mindset with the ability to thrive in a metrics-driven environment.
  • Outstanding organizational and communication skills to prioritize and articulate initiatives effectively.
  • Proficiency in MS Office; experience with CRM platforms is a plus.

At ARS/Rescue Rooter, we provide more than just a job—we offer a career path where your leadership can make an immediate and lasting impact. If you’re passionate about coaching teams, closing deals, and delivering exceptional customer service, we want to hear from you!

 

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy

Company at a glance

American Residential Services (ARS®/Rescue Rooter®) is one of the nation’s largest providers of heating, air conditioning, indoor air quality, plumbing, drain cleaning, electrical, and sewer services for residential and light commercial customers, operating through a nationwide network of company-owned locations.

Formed in 1980, ARS grew by bringing together trusted local and regional service companies and later joined with Rescue Rooter, a plumbing brand founded in 1975, under shared ownership by ServiceMaster in the late 1990s. Today, ARS/Rescue Rooter is headquartered in Memphis, Tennessee, with locations across 24 states and Washington, DC, delivering essential services to homes and businesses nationwide.

ARS/Rescue Rooter is known for its focus on reliable service, skilled professionals, and consistent standards across its network. Specialists and comfort advisors receive ongoing training and background screening, and all work is supported by the company’s Exceptional Service Guarantee, which reflects a commitment to addressing customer concerns and maintaining high service standards. If customers are dissatisfied, the company works to resolve issues and make things right.

ARS/Rescue Rooter continues to grow by partnering with and acquiring well-regarded home service providers and working closely with leading suppliers and retailers. In 2020, GI Partners made a majority investment in ARS, alongside existing investor Charlesbank Capital Partners and company management, to support continued growth, innovation, and long-term improvements in customer experience.

Community Service

ARS/Rescue Rooter supports communities through its company-wide ARS Cares initiative, which provides free HVAC systems and water heaters to selected community heroes. The company also supports organizations such as St. Jude Children’s Research Hospital and the Tim Tebow Foundation’s Night to Shine, and contributes to a range of local charities across its operating locations.

Founded1975
Team Size5,001-10,000 employees
WorkspaceOn-site
IndustryConsumer Services
Location
Catonsville, Maryland, United States
Websitears.com
LinkedInLinkedIn

Top Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Flexible Spending Account
  • 401(k) with company match
  • Paid Time Off
  • Holiday Pay
  • Life insurance

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