Sales Lead Coordinator
About this role
Company Name
McCarthy ServicesOverview
Pay: up to $25 per hourSchedule: MUST BE FLEXIBLE: Rotating weekends - Hours of operations are: Monday through Thurs 8am - 9pm and Saturday, Sunday 8am - 7pmFull-time, year-round work
Sales Lead Coordinator (In-Office Role)
Join McCarthy Sercices in partnership of ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.
We are hiring a Sales Lead Coordinator to support our in-home sales team by managing and routing incoming leads. This role acts as the central point of coordination—ensuring the right In-home Sales Representatives are assigned to the right opportunities to maximize revenue and efficiency.
What We Offer
- Weekly pay via direct deposit
- Paid training and onboarding
- Insurance available after 31 days (low-cost medical plans available)
- Dental, vision, HSA/FSA
- 401(k) with company match
- 13 days PTO + 8 paid holidays
- Company-paid life insurance
- Clean office environment with modern tools
- Career advancement within a national service network
Responsibilities
What You’ll Do
- Route incoming sales leads to the appropriate In-home Sales Representatives based on location, availability, and opportunity value
- Manage and prioritize hot, warm, and cold leads to maximize conversion opportunities
- Coordinate scheduling between customers and sales representatives
- Monitor lead flow and adjust assignments to ensure balanced coverage and productivity
- Follow up on unsold estimates and open opportunities
- Communicate with field sales reps to ensure alignment on schedules and expectations
- Track activity, maintain accurate records, and support reporting needs
- Provide a high level of customer service through outbound and inbound communication
Qualifications
What You Need
- 2+ years of Dispatch, Customer Services (inbound/outbound) or Sales Coordinator experience
- Strong communication, organization, and problem-solving skills
- Ability to multitask and prioritize in a fast-paced environment
- Comfortable working in an in-office, phone-heavy role
- Flexible availability for assigned shifts and occasional weekends
- Proficiency with computer systems and scheduling tools
This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
Company at a glance
American Residential Services (ARS®/Rescue Rooter®) is one of the nation’s largest providers of heating, air conditioning, indoor air quality, plumbing, drain cleaning, electrical, and sewer services for residential and light commercial customers, operating through a nationwide network of company-owned locations.
Formed in 1980, ARS grew by bringing together trusted local and regional service companies and later joined with Rescue Rooter, a plumbing brand founded in 1975, under shared ownership by ServiceMaster in the late 1990s. Today, ARS/Rescue Rooter is headquartered in Memphis, Tennessee, with locations across 24 states and Washington, DC, delivering essential services to homes and businesses nationwide.
ARS/Rescue Rooter is known for its focus on reliable service, skilled professionals, and consistent standards across its network. Specialists and comfort advisors receive ongoing training and background screening, and all work is supported by the company’s Exceptional Service Guarantee, which reflects a commitment to addressing customer concerns and maintaining high service standards. If customers are dissatisfied, the company works to resolve issues and make things right.
ARS/Rescue Rooter continues to grow by partnering with and acquiring well-regarded home service providers and working closely with leading suppliers and retailers. In 2020, GI Partners made a majority investment in ARS, alongside existing investor Charlesbank Capital Partners and company management, to support continued growth, innovation, and long-term improvements in customer experience.
Community Service
ARS/Rescue Rooter supports communities through its company-wide ARS Cares initiative, which provides free HVAC systems and water heaters to selected community heroes. The company also supports organizations such as St. Jude Children’s Research Hospital and the Tim Tebow Foundation’s Night to Shine, and contributes to a range of local charities across its operating locations.
Top Benefits
- Weekly pay
- Paid training
- Medical insurance
- Dental insurance
- Vision insurance
- HSA
- FSA
- 401(k) with company match
- Paid time off
- Paid holidays
- Life insurance
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