Branch Operations Associate
About this role
Job DetailsJob Location: SCOTTSDALE - Scottsdale, AZ 85260Salary Range: $21.00 - $23.00 HourlyAmerican Refrigeration Supplies, Inc. is a wholesale distributor of A/C and heating equipment, accessories and supplies and has been serving our customers for 85 years. We are seeking a motivated and results-driven Branch Operation Associate to join our team at our Scottsdale Branch. This position is full-time Monday - Friday (typically 8:00 am - 5:00 pm)
About the position
As a Branch Operation Associate you will be responsible for providing exceptional support in ARS branch operations and excellent customer service to ARS customers to the best of our ability while also supporting branch members in operational excellence.
Deliver HVAC/Refrigeration parts to customers with a positive and professional attitude.
Assist in loading and unloading of all trucks
Follow supervisors’ directions to ensure following correct routes and delivery instructions
Complete daily Vehicle Maintenance Inspections
Verify vehicle has sufficient fuel, use gas card for fueling as needed
Report any order issues or shorts to Manager
Quality control on all items going out for delivery:
Inspection of all inventory ensuring accuracy of pick list and serial numbers
Assist in loading customer orders when needed.
Work with team to become fully proficient in P21 functions such as Shipping/Receiving, Order Entry, Transfers and warranties **may perform Counter functions up to an avg. of 50% per pay period as needed
Help support counter sales by writing, pulling, loading, and taking order to completion.
Work with branch manager to ensure warehouse is in proper order by completing stocking, ensuring products in correct locations and following ARS marketing standards.
Ensure warehouse is in proper order (clean, debris picked up, forklifts in proper charging area etc.) before the end of each shift
Clean and sanitize restrooms and counter areas during your turn in cleaning rotation.
Safe operation of forklifts and pallet jacks (after training)
Follow the PWM’s (Preferred Work Methods) for Branch
Wears proper Personal Protective Equipment (PPE)
Ability to travel and cover other branches as needed (mileage reimbursement)
Other duties as assigned
Qualifications
A minimum of a High School Diploma is required.
1-year warehouse operations experience and customer service experience with knowledge of local driving routes.
Employee must pass a pre-employment drug screen.
Ability to maintain a valid driver’s license
Clean Motor Vehicle/Driving Record
Must be able to communicate well with others.
Ability to handle multiple tasks.
Computer knowledge including MS Office applications.
Basic typing/10-key skills.
Must be a minimum of 20 years old
Basic math skills
Ability to speak, read and write English
Keep and maintain positive relationships with customers
Forklift Training/Experience
Company at a glance
OUR HISTORY
The Company, headquartered in Phoenix, has been in business since 1940. We began with a single location at 231 South Central, in Phoenix. As the business grew, so did our footprint in Arizona. A Tucson store was opened through an acquisition in 1948, and our Yuma location opened in 1956. In 1976, we expanded outside of Arizona by first incorporating in Virginia, then acquiring a Texas and New Mexico company in 1979: Refrigeration Suppliers, Inc. Additional acquisitions and store openings followed in the 1980s and 1990s, with more store openings, one at a time, thereafter. In 1996, we moved into our current headquarters at 2632 East Chambers, in Phoenix. We now have 34 branch locations across Arizona, California, Nevada, New Mexico, Texas, Utah, and Virginia.
OUR MISSION
To deliver exceptional value to our customers (primarily licensed contractors and qualified service technicians), by providing a broad range of high-quality products, in inventory and at fair prices, combined with knowledgeable customer service staff, in order to help our customers succeed in their business.
OUR PEOPLE
At ARS, we strive to create a culture where our people promote our important values: Honesty, Integrity, Quality, Loyalty, and Respect. Our ability to provide exceptional customer service comes from our efforts to live out these values every day, as we fulfill our mission. #investinpeople
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