Supervisor, Annuity Administration
About this role
Job Title: Supervisor, Annuity Administration
Location: League City, TX. (Marina One) | Status: Full-Time, Salaried | Work arrangement: Onsite
Reports to: Senior Manager, Production
Leveling Note: In review of candidate qualifications, another job level may be evaluated (Manager).
American National is seeking a Supervisor, Annuity Administration to oversee daily production and support a team responsible for post-issue annuity transactions. This role is ideal for someone who enjoys leading people, improving processes, and ensuring work is completed accurately, efficiently, and with strong service to agents, clients, and internal partners.
What You’ll Do
- Lead daily workflow, production, and service expectations for post-issue annuity transactions
- Review backlog reports, monitor workloads, and help ensure transactions are processed timely and accurately
- Coach, support, and provide feedback to team members while helping them understand expectations and priorities
- Assist with onboarding, training, performance discussions, and employee development
- Support quality assurance by reviewing work, identifying trends, and helping reduce errors
- Partner with agents, clients, marketing, auditors, HR, and internal teams to resolve questions and provide updates
- Identify process improvement opportunities and recommend ways to improve controls, procedures, reporting, and efficiency
- Support special projects and contribute to team goals, KPIs, and service level agreements
What We’re Looking For
- High school diploma required; associate degree or bachelor’s degree preferred
- Two + years of demonstrated leadership, team lead, coaching, or supervisory experience
- Experience in financial services, insurance, annuities, banking, accounting, or transaction processing strongly preferred
- General understanding of accounting concepts, debits/credits, financial products, or similar products is helpful
- Strong written and verbal communication skills with the ability to work with internal and external partners
- Ability to prioritize work, hold others accountable, ask thoughtful questions, and identify better ways of doing things.
What Will Help You Succeed
- You are comfortable leading a team in a production-focused environment
- You enjoy learning processes, asking questions, and looking for ways to improve efficiency
- You communicate clearly, professionally, and often
- You can balance quality, quantity, accuracy, and service expectations
- You are adaptable, open to feedback, and able to support a team through changing priorities
Work Environment
This is a full-time, onsite position based at League City - Texas, Marina One. The role requires regular physical presence in the office and does not offer remote work. No travel is expected.
Why Join Us
In this role, you will have the opportunity to lead and develop a team, support meaningful process improvements, partner across the business, and help ensure a high-quality experience for our agents, clients, and internal teams.
Company at a glance
Since 1905, American National Insurance Company, founded and headquartered Galveston, Texas, has successfully managed a broad portfolio of insurance and financial products and services, to deliver on our promise to be there for our clients and communities when they need us most.
Our legacy is built on our FIRST values: financial strength, integrity, respect, service and teamwork. More than a century later, we continue to deliver products, services and a work culture that provide a sense of security to our clients and employees.
American National’s future is bright, thanks to new partnerships and ventures in diverse growth products aimed to leverage our full potential.
In our own community, American National is committed to fostering a culture that welcomes diverse talents and perspectives and uses varied insights to make us better. We value the creativity and vitality that an inclusive workforce creates and strive to embrace what makes each of us unique.
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