Insurance Customer Advocate

Location
Minneapolis
Workplace
Remote solely
Compensation
$90k – $120k

About this role

Be the trusted person clients turn to when they need clarity about insurance protection.

AO Globe Life is hiring Insurance Customer Advocates to work remotely with clients and help them understand available life, accident, and supplemental health insurance options.

This is more than a traditional customer service role. You will have the opportunity to build relationships, educate clients, develop professional sales skills, and earn based on your performance.

How You’ll Contribute

  • Work with warm leads provided by the company

  • Schedule virtual appointments with prospective clients

  • Conduct client needs reviews

  • Explain insurance coverage in a clear, respectful manner

  • Follow up with clients and answer questions

  • Support a positive, professional client experience

What We Provide

  • Work-from-home opportunity

  • Warm leads with no cold prospecting requirement

  • Weekly pay and unlimited earning potential

  • Medical insurance premium reimbursement

  • Comprehensive training and continuous coaching

  • Incentive programs

  • No overhead expenses

  • OPEIU Local 277 union representation

  • A long-term opportunity with a 70-year member-focused organization

Skills for Success

  • Excellent verbal and written communication

  • Strong active-listening skills

  • Customer-focused attitude

  • Detail-oriented work style

  • Comfort with computer systems

  • Self-discipline in a remote work environment

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Top Benefits

  • Medical insurance premium reimbursement
  • Weekly pay
  • Incentive programs
  • Union representation