Client Success Representative

Location
Fargo
Workplace
Remote solely

About this role

Position Overview

AO Globe Life is looking for a Client Success Representative to work remotely with individuals and families seeking information about insurance protection. You will guide clients through a needs-based process, explain available options, and help create a positive and professional experience from the first conversation through follow-up.

We provide warm leads, virtual training, daily support, and an environment designed for motivated professionals who want to build strong communication and client-service skills.

Responsibilities

  • Work with warm leads supplied by the company

  • Schedule and conduct virtual client appointments

  • Ask thoughtful questions to identify client needs

  • Explain life, supplemental health, and accident insurance products

  • Provide timely follow-up and answer client questions

  • Build rapport and maintain professional client relationships

  • Maintain accurate records and organized communication

  • Attend training and participate in team development

What We Offer

  • 100% remote position

  • Warm leads provided

  • Weekly paychecks

  • Unlimited earning potential

  • Medical premium reimbursement

  • Comprehensive online training

  • Daily coaching and mentorship

  • Performance incentive opportunities

  • No overhead costs

  • OPEIU Local 277 union representation

  • Long-term growth opportunity with a stable, 70-year organization

Qualifications

  • Excellent communication and active-listening skills

  • Customer-focused, professional approach

  • Strong follow-up habits and attention to detail

  • Comfortable with online systems and virtual communication

  • Self-motivated and reliable

  • Able to work independently and within a team environment

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Top Benefits

  • Medical premium reimbursement
  • Weekly paychecks
  • Training
  • Coaching
  • Mentorship
  • Performance incentives
  • Union representation