Pro Shop Manager
About this role
The Pro Shop Manager leads all golf shop operations. This includes sales, guest service, staff supervision, and support for daily course activities. The role also ensures company rules and standards are followed across the facility.
Responsibilities
- Greet and check in members and guests
- Sell merchandise and process payments
- Manage reservations for tee times and services
- Maintain inventory and keep the shop clean and organized
- Train, schedule, and lead pro shop, range, and cart staff
- Handle guest concerns and help resolve service issues
- Follow company rules for cash handling and closing duties
- Support the General Manager and lead the team when they are away
- Assist with staff meetings and communication
- Other duties as assigned
- 1–2 years in customer service, ideally golf, hospitality, or entertainment
- Ability to work a flexible schedule
- Strong communication and interpersonal skills
- Comfortable handling cash and card transactions
- Ability to work independently and in a fast-paced setting
- Knowledge of golf operations is a plus
- High school diploma or GED required
- Work schedules vary based on business needs and include evenings, weekends, and holidays.
- This role involves standing or walking for long periods and lifting up to 50 lbs.
- Some climbing, bending, and reaching may be required. Vision needs include near, far, color, and peripheral focus.
- Reasonable accommodations are available for individuals with disabilities.
American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.
Company at a glance
American Golf is one of the most experienced and innovative operators in the golf industry. For more than five decades, we have owned, leased, and managed golf courses and country clubs across the United States, building a proven track record of driving performance, enhancing guest experiences, and creating lasting value for our partners.
Today, we manage over 40 premier golf properties nationwide, spanning daily fee, private, and municipal facilities. Our success comes from understanding that golf course management involves more than great greens. It requires excellence in hospitality, food and beverage, retail, agronomy, and guest service.
As we look to the future, American Golf is focused on growth through new acquisitions, leases, and management agreements. We are actively seeking partnerships with owners, developers, and municipalities who share our vision for elevating the golf experience.
At American Golf, we combine decades of expertise with forward thinking strategies to deliver strong results, exceptional service, and vibrant destinations that grow the game and strengthen the communities we serve.
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