Vice President, Digital Payments Engineering (Wallets & Agentic, eCommerce Experiences)
About this role
We’re looking for an experienced engineering leader to lead the Wallets, eCommerce and Agentic Commerce platform for the company. This platform is used by tens of millions of cardholders around the world today. You should be technically hands-on, very good communicator, super creative and enjoy solving tough problems. You should be be able to communicate with engineers, product partners, senior leaders and external companies and industry bodies. You should be able to translate ambiguous business needs into technical requirements and technical architecture, convey complex technical challenges to various internal and external stakeholders. You should be obsessive about design, user experience, app performance. You should be familiar with modern software development methodologies, and be able to dive deep and rapidly iterate on ideas. You should be able to influence internal and external partners impacting the outcome.
You’ll be part of the Digital Payments and Labs Engineering team whose mandate is to develop new experiences and platforms for American Express customers at the cross roads of payments, identity and AI. You will get to influence the direction of agentic commerce in Amex and the industry at large.
This is an opportunity to work in a fast-paced, agile environment with ability to impact real dollars in revenue growth and operational saves. You will operate as a start-up with the stability of a fortune 100 company. You will get a chance to interact with the world’s leading technology companies and primier payments industry bodies.
Your primary responsibilities will be to lead a bunch of director teams building device/eCommerce wallets products, eCommerce checkout journeys and the Agentic Commerce Experiences (ACE) product, working with some of the leading tech companies and industry bodies of the world and internal consumers. You’ll work with product managers and leaders to help define product direction, provide thought leadership on emerging technologies and create best of breed digital payment experiences that will set the standard for future development.
This is an opportunity to work on the latest technologies and influence how millions of people interact with their cards, their merchants and their money.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Company at a glance
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.
For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
Learn more about us at
https://www.americanexpress.com/careers
https://www.americanexpress.com/
https://www.facebook.com/AmericanExpressUS
https://www.instagram.com/americanexpress/
https://twitter.com/americanexpress
https://www.youtube.com/user/AmericanExpress
See our community guidelines at
https://www.americanexpress.com/en-us/company/community-guidelines/
If you have a customer service issue or question, please visit www.americanexpress.com/contactus
Top Benefits
- Competitive base salaries
- Bonus incentives
- Retirement savings plan with 6% company match
- Financial coaching
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability benefits
- Paid parental leave
- Wellness centers
- Counseling support
- Career development and training
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