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American Express

Senior Manager-Digital Product Management

Phoenix · Hybrid$123k – $215k
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About this role

We are seeking an experienced and strategic product leader to join the Acceptance Solutions team as Senior Manager, Digital Product Management.

This role will have meaningful ownership of strategic payment acceptance products for in-person payments (e.g. retail terminal and “SoftPOS” mobile point of sale) and capabilities and will help define how American Express acceptance evolves as payment technology and merchant needs continue to change.

The successful candidate will develop and execute product strategies and roadmaps, translate merchant and partner needs into scalable capabilities, prioritize investments, and lead cross-functional teams through complex product decisions and delivery. The role will work closely with Technology, other Product teams, merchant-facing organizations, external partners, and stakeholders across American Express to bring new capabilities to market and continuously improve existing solutions.

This is an opportunity for a product leader who enjoys operating at the intersection of product strategy, technology, payments, and customer needs and who can translate complex problems into clear product direction and measurable outcomes.

 


We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Company at a glance

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.

For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Learn more about us at

https://www.americanexpress.com/careers
https://www.americanexpress.com/
https://www.facebook.com/AmericanExpressUS
https://www.instagram.com/americanexpress/
https://twitter.com/americanexpress
https://www.youtube.com/user/AmericanExpress

See our community guidelines at

https://www.americanexpress.com/en-us/company/community-guidelines/

If you have a customer service issue or question, please visit www.americanexpress.com/contactus

Team Size10,001+ employees
WorkspaceHybrid
IndustryFinancial Services
Location
Phoenix, Arizona, United States
Websiteamericanexpress.com
LinkedInLinkedIn

Top Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company match on retirement savings plan
  • Free financial coaching
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model
  • 20+ weeks paid parental leave
  • Free access to global on-site wellness centers
  • Confidential counseling support

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