Hotel Maintenance Technician - Western Region

Umatilla, OR · On-site

About this role

Hotel Maintenance Technician - Western Region
 
The Hotel Maintenance Technician is a skilled craftsman that is responsible for maintaining the furniture, fixtures, and facility for interior hotel spaces onboard American Cruise Lines’ ships. The Technician works closely with the Fleet Hotel Maintenance Manager & Hotel Operations Managers to keep the ships in good condition in accordance with the company’s standards and guest expectations. During the operating season, the Technician will travel to the ships to evaluate, inspect and repair any hotel spaces that require attention. The Technician is required to hang wallpaper, install carpet, install tile, repair/install wood trim and moldings, and other general carpentry tasks. During the off cruising season, the Technician will complete maintenance and repair projects to prepare the ships to return to service in good working order. This position is part of the Hotel Operations Team and reports to the Hotel Operations Manager and in coordination with the Fleet Hotel Maintenance Manager.
 
At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.
 
Responsibilities:
  • Inspects public areas and stateroom hotel furniture, fixtures and equipment.
  • Installs wallpaper, tile, and carpet.
  • Repairs and installs wood trim and moldings.
  • Paints doors, walls, trim.
  • Installs artwork and TV’s.
  • Performs general carpentry tasks.
  • Fixes or replaces broken fixtures and equipment.
  • Replaces light fixtures and fans.
  • Repairs furniture.
  • Resolves issues that are assigned from the Hotel Maintenance ticket system.
  • Accomplishes work duties and tasks independently with limited daily supervision.
  • Follows required safety protocols.
  • Works neatly and cleans work space frequently.
  • Sends summary reports to Hotel Operations Manager for work completed or outstanding while onboard vessel.
  • Manages sub-contractors to ensure that all work scheduled is completed and acceptable to the agreed terms and conditions.
  • Performs inspections to ensure quality and assurance of work completed prior to ships going back into service.
  • Participates in weekly meetings with Hotel Operations Manager & Hotel General Managers.
Qualifications:
  • 5-10 years of carpentry experience in Hotels or Cruise Ships.
  • Ability to travel to and from vessels as required.
  • Strong organizational skills and excellent verbal and written communication skills (English).
  • US Coast Guard regulated pre-employment drug test.
Attributes for Success:
  • Ability to identify, manage, and solve problems.
  • Ability to manage multiple competing deadlines.
  • Extreme attention to detail.
  • Consistent, accountable, confident, assertive, and committed.
Work Schedule:
  • Remote traveling to ships.
  • Approximately 70% travel.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation’s leader in U.S. river cruising, we’re experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
 
Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position. 

Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎

*This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

Company at a glance

Join a dynamic and fast-growing company that's making waves in the cruise industry. American Cruise Lines, the largest U.S. cruise company, operates the newest fleet of riverboats and small cruise ships in the country. Our mission is to provide guests with an exceptional cruise experience, made possible by the incredible talent and dedication of our employees.

Each of our ships, holding between 100 and 200 passengers, offers a more intimate and personal travel experience. This allows us to deliver top-notch, customized service, perfectly aligned with our motto: Small Ship Cruising Done Perfectly. Our shipboard staff, some of the best professionals in the hospitality field, pride themselves on providing outstanding customer service. Supported by our corporate office, our crew ensures every passenger has an enjoyable and memorable journey.

As we continue to grow, we're always on the lookout for hardworking, passionate individuals to join both our shipboard and corporate teams. Whether you’re stationed on land or navigating the rivers, American Cruise Lines promises a rewarding work experience. Be part of our exciting journey and make a difference in the world of small ship cruising.

Founded1991
Team Size501-1,000 employees
WorkspaceOn-site
IndustryLeisure, Travel & Tourism
Location
Umatilla, Oregon, United States

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