Director, Navigation Integration

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. 

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

Cancer care is complex and rapidly changing. Patients and caregivers face emotional, physical, and logistical challenges in the pursuit of high-quality care. The Navigation business unit leads initiatives that improve cancer care delivery for patients, caregivers, and health care professionals while mitigating the suffering caused by a cancer diagnosis. Oncology navigation supports timely, coordinated, and person-centered care and scientifically demonstrated to improve patient outcomes. Recent changes in reimbursement models have opened a pathway for the expansion of equitable, high quality, sustainable navigation. ACS has been a leader and supporter of navigation since it was conceptualized at the ACS 1989 Hearings on Cancer and the Poor. Given recent historic changes and the critical role of navigation in cancer care delivery, it is vital for ACS to continue to remain at the forefront of oncology navigation through care delivery, education, policy, and research.

As part of the Patient Support Pillar, this position directs initiatives to support the adoption and integration of navigation, including workforce development and training, leveraging program assets and capabilities of ACS to address barriers to high quality cancer care. This position applies knowledge and skills in planning, executing, and evaluating training curriculum and other key initiatives, in collaboration with internal and external partners and stakeholders. This position may lead or contribute to other navigation activities as part of ACS’ comprehensive strategy, serving as one of the ACS leads for patient navigation efforts and as a resource to other ACS departments to ensure appropriate integration of activities. This position represents ACS externally through collaborative initiatives, and models and practices ACS’ health equity principles in all work.

ESSENTIAL FUNCTIONS:

• In collaboration with the VP, Navigation and other key stakeholders, serves as a subject matter expert to lead the design and execution of program activities, manages workflows, develops program resources, oversees daily operations and spending, and provides regular reports and updates to stakeholders. (35%)
• Oversees data collection, develops data reports, leads program evaluation, identifies areas for program and process improvement, and supports ongoing dissemination of work through internal and external channels.  (25%)
• Builds and manages relationships with key partners, vendors, consultants, and other stakeholders to maximize program utilization, facilitating cross-department communication and collaboration. (20%)
• Provides guidance, coordination, and oversight to ensure the team functions effectively and remains aligned with program goals. (20%)

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required:  Bachelor's Degree  with 8 years relevant experience acceptable
• Preferred Degree:  Master's Degree 
• Certificate(s) or License(s): N/A
• Minimum 5 years of experience managing, coordinating, implementing, and evaluating public health or patient care programs.
• Minimum 3-5 years of people leader or supervisory experience.
• Driver’s License Requirement(s) [Included only if driving is part of the job duties]: N/A
• Vaccine Requirement(s) [Included only if vaccinations are required for the role]: N/A

KNOWLEDGE, SKILLS, AND ABILITY:

• Knowledge of the principles and practices of patient navigation.
• Knowledge of cancer, cancer control, and cancer care delivery.
• Knowledge of curriculum development and instructional design.
• Knowledge of the operations and management of health systems. 
• Knowledge of program management and grants management. 
• Excellent written and verbal communication skills. 
• Detail-oriented and strong organizational skills.
• Ability to set and meet deadlines and maintain schedules for deliverables related to multiple projects. 
• Ability to interact, collaborate, and effectively communicate across multiple projects and stakeholders to achieve departmental goals and priorities, operational efficiencies, and organizational impact.   
• Ability to conduct program evaluation, interpret data, and make data-driven programmatic decisions. 
• Ability to evaluate and prioritize new opportunities, set strategic goals, and determine the best allocation of resources to achieve organizational goals and optimize performance. 
• Ability to supervise and provide leadership to staff in multiple locations. 
•  Ability to speak knowledgeably about the Society's mission, priorities, and cancer care delivery strategies in a wide variety of settings.  

TRAVEL REQUIREMENTS:

• Must be able to travel occasionally

PHYSICAL REQUIREMENTS:

• N/A

The starting rate is $100,000 to $105,000 annually. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.