Fraud Analyst
About this role
Assists customers with identifying possible fraudulent checks presented for payment. Conducts research necessary to prevent and identify fraud occurrences with customer checks.
Location: Los Angeles
Hybrid Eligibility: Yes
ESSENTIAL DUTIES
Identifies and mitigates potential risk issues against the Bank, assists in providing BSA, AML, OFAC and CIP compliance support; interacts with Bank personnel pertaining to such issues.
Responds to inquiries or refers inquiries to the appropriate department or person, and exhibits the necessary follow through with customers and/or staff.
Reviews in-clearing items for validation and to prevent fraud. Compares signature to signature card, check stock, number of signatures required with dollar limits, payee, endorsement and sequential order of checks.
Consults with customer as needed to determine authenticity of item presented. Any fraudulent items are required to be reported and possible escalation to the BSA department.
Reports discrepancies to direct manager.
Resolves customer inquiries efficiently and timely.
Separates month end statements and files accordingly in the courier files.
Answers telephones, answers questions and directs calls to proper Bank personnel.
Assures compliance with all Bank policies and procedures and all applicable state and federal banking laws, rules and regulations.
Company at a glance
Inspired by the philosophy that a Bank could be more than the sum of its siloed parts, our founders set out to build a new kind of Bank; one that worked as a singular entity, acting as a complete banker on behalf of its clients — in 1998 American Business Bank was born.
Unlike their mega-corporate counterparts, our founders recognized that middle market companies were in need of bankers that could do more for their business, so ABB took action, fostering long-lasting relationships with businesses across the southland. Today, that genuine interest and passion remains the driving force of our success, and it’s how we continue to build a legacy that quietly influences the way premier Southern California businesses operate and grow for years to come.
Never promise what you can’t deliver. These are the words we bank on. At American Business Bank, people are our greatest asset. We believe in building honest relationships — not client rosters — and we work relentlessly to protect our clients’ interests, while driving their businesses forward through strong balance sheets and stable practices.
We want our approach to be as unique as our client’s objectives and that starts with trust. It’s how we earn our seat at the table and instill our clients with the confidence to seize the right opportunity or practice patience when needed. Face-to-face, side-by-side, we are there every step of the way. It’s why we built our bank and how we’ve always done business.
Member FDIC
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