Crisis Communication Manager
About this role
Are you looking for an opportunity to truly make a difference? Do you want to join a collaborative, mission-driven team that protects the planet, strengthens communities, and supports businesses when they need it most? Are you seeking a place where your work contributes directly to an organization known for excellence in environmental services, crisis management, and emergency response? If your answer is “yes,” then you belong at Ambipar.
Crisis Communications Manager
Central London
If you can name a ship, it’s probably because it sank. We work to keep our clients’ vessels off the list of ships you’ve heard of.
Navigate Response, a Witt O’Brien’s company, is the strongest global crisis communications network specializing in the international shipping, port and offshore industries; headquartered in London, Houston and Singapore, we operate a global network of 45 offices in 30 countries around the world.
We provide expert advice, counsel and hands-on support at the scene of an incident, from our clients’ offices or from our offices to ensure that our clients’ side of the story is presented to the outside world in a coherent and professional manner. Preparation is key to successful crisis communications, and we provide annual planning, testing, exercising and training services to all of our clients.
The role:
Based at our London headquarters, you will be an integral part of the crisis communications team including managing initial responses and manning our incident line some evenings and weekends. You will coordinate emergency response drills using our in-house media and social media simulation platform, Triton, and will work with our senior trainers (and on your own) to provide high quality media response training to our clients at all levels. Day-to-day duties will include client liaison, internal and external comms advice and support, copywriting, media management, business development and much more.
You:
Excellent (and we do mean excellent) writer
Confident and polished public speaker
Knowledge of commercial shipping and/or crisis communications experience
Experience delivering senior level media (or other relevant) training programs
Willing and able to travel internationally (sometimes on short notice)
Highly organized with abundant common sense and the ability to muck-in and get the job done
Work well under intense pressure and show initiative during slow periods
Social media management and monitoring experience would be a significant asset
Business development experience would be an asset
Tech skills and website development experience would be an asset
Equal Opportunity Employer/Veteran/Disabled
With you when it counts.
Company at a glance
Ambipar USA is a specialized partner for high-hazard, high-consequence operations, combining industrial services, emergency response, and environmental solutions into one integrated platform. Ambipar operates a network of service locations and response bases, positioned to support industrial facilities, transportation corridors, ports, terminals, and energy infrastructure with 24/7 coverage. Our teams are built around HAZMAT and complex incident management, with recognized expertise in chemical, petrochemical, and multi-commodity risk. From tank cleaning, integrity work, and plant maintenance to spill response, remediation, and waste management, we support the lifecycle of industrial assets with safe, compliant, and cost-effective execution.
Ambipar is a leading commercial hazmat response organization, with experience managing large-scale chemical releases, oil spills, fires, and multi-agency emergencies across all modes of transportation. Our teams specialize in containment, product transfer, neutralization, and decontamination, using advanced equipment and engineered systems to stabilize incidents and protect people, assets, and the environment. This capability is backed by 24/7 command center, technical support, and a broad response network.
Beyond immediate response, Ambipar delivers environmental solutions that cover remediation, hazardous waste packaging, transport and disposal, plus long-term recovery programs. We align practices with stringent regulatory requirements, helping clients reduce environmental liabilities while maintaining business continuity and protecting reputation. Our portfolio also includes industrial cleaning, confined space work, decommissioning, and specialized projects in complex, high-risk environments. For clients seeking a single partner to manage hazardous materials, complex operations, and environmental risk, Ambipar provides an integrated, incident-tested solution from preparedness through response and recovery.
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