Project Manager

Project Manager

Key Responsibilities

Agile Delivery & Team Leadership

• Drive and facilitate all Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, Backlog Grooming, and Release Planning.
• Ensure Agile best practices are followed across teams.
• Remove impediments and help teams maintain a consistent delivery cadence.
• Track sprint metrics and continuously identify opportunities to improve team productivity and efficiency.
• Foster a culture of continuous improvement and accountability.

Project & Delivery Management

• Own end-to-end project planning, execution, monitoring, and delivery.
• Manage project timelines, dependencies, risks, and deliverables.
• Ensure projects are delivered within agreed scope, quality, and timelines.
• Prepare and present regular project status reports to stakeholders and leadership.

Stakeholder & Client Management

• Act as the primary point of contact for clients and business stakeholders.
• Facilitate effective communication between business teams, clients, and engineering teams.
• Manage stakeholder expectations and ensure alignment on project goals and deliverables.
• Handle client interactions independently and manage the client relationship throughout the project lifecycle.

Backlog & Prioritization Management

• Work closely with Product Owners and business stakeholders to define and prioritize work items.
• Facilitate backlog refinement sessions and ensure requirements are well understood by the development team.
• Help balance business priorities, technical dependencies, and delivery commitments.

Incident & Risk Management

• Lead incident management activities and coordinate resolution efforts across teams.
• Proactively identify project risks, dependencies, and blockers.
• Develop mitigation plans and drive resolution of critical issues.

Technical Collaboration & Analysis

• Work closely with engineering teams to understand technical challenges and dependencies.
• Participate in solution discussions and provide support in requirement analysis.
• Translate business requirements into actionable tasks and facilitate technical discussions when needed.
• Perform high-level analysis and impact assessments for new initiatives, enhancements, and change requests.

Required Skills & Qualifications

Must Have

• Experience in Scrum Master, Project Manager, or Delivery Manager roles.
• Strong understanding of Agile frameworks, particularly Scrum and Kanban.
• Proven experience driving Agile ceremonies and managing software delivery projects.
• Experience managing clients and stakeholder communication independently.
• Strong project planning, risk management, and incident management skills.
• Excellent communication, facilitation, and conflict-resolution abilities.
• Experience working with cross-functional teams in a fast-paced environment.

Technical Understanding

• Good understanding of software development lifecycle (SDLC).
• Ability to engage effectively with technical teams and understand system architecture, APIs, integrations, and technical dependencies.
• Experience performing business and functional analysis is preferred.
• Familiarity with tools such as Jira, Confluence, Azure DevOps, or similar project management platforms.

Preferred Qualifications

• Scrum Master certification (CSM, PSM, SAFe Scrum Master, etc.).
• PMP, PRINCE2, or equivalent Project Management certification is a plus.
• Experience working in client-facing delivery environments.

Success Metrics

• Improved sprint predictability and delivery performance.
• Increased team productivity and reduced delivery bottlenecks.
• Effective stakeholder and client satisfaction management.
• Timely resolution of incidents and project risks.
• Successful delivery of projects within agreed timelines and quality standards.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.  

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.