Staff Relations Coordinator - Winter 2026 - 27
About this role
Classic, consistent quality from a winning team!
Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).
- Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
- Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
- Subsidized meals at Employee Dining Rooms offered for staff while on shift
- Subsidized housing options available for seasonal full-time staff
- Discounts for staff members at restaurants, shops, and service providers in Park City
- Healthcare options are available for staff members
- 401k plan with company match
PURPOSE OF POSITION: The Staff Relations Coordinator plays a vital role in fostering a positive, respectful, and engaging workplace culture. In this role, you’ll support the Staff Relations Manager by guiding staff and leaders through workplace concerns, policy interpretation, and performance management, always in alignment with Deer Valley’s values and standards. You’ll be a trusted resource for both staff and managers, ensuring issues are addressed promptly, professionally, and with empathy.
RESPONSIBILITIES:
Partner with the Staff Relations Manager to respond to staff concerns, support conflict resolution, and coordinate follow-up actions.
Provide clear guidance on policies and HR procedures.
Maintain accurate, confidential records related to investigations and staff relations matters.
Ensure compliance with resort policies and federal, state, and local employment laws.
Serve as a point of contact for staff seeking support or guidance.
Help implement Deer Valley’s rewards and recognition program.
Provide administrative and project support to the Staff Relations Manager.
Contribute to group initiatives that enhance workplace culture.
Flexible to perform various projects as assigned and work a variety of hours as the business demands, including evenings, nights, weekends and holidays.
What We’re Looking For:
Problem-solver: Skilled at analyzing complex issues and recommending effective solutions.
Excellent communicator: Able to navigate sensitive conversations with tact, empathy, and discretion.
Detail-oriented: Thorough in documentation, case management, and compliance.
Adaptable: Comfortable managing multiple priorities in a fast-paced environment.
Culture champion: Promotes company values and helps foster a respectful, engaging workplace.
Strong organizational skills and proficiency in Microsoft Word, Excel, and Outlook.
Self-motivated and collaborative, with the ability to influence without authority.
QUALIFICATIONS:
3+ years of experience in HR and/or Employee Relations preferred.
Working knowledge of employment laws (ADA, FMLA, EEO) preferred.
High emotional intelligence, professionalism, and discretion.
Bilingual proficiency preferred (Spanish).
DATES OF EMPLOYMENT:
11/01/2026 – 04/30/2027
PAY RATE:
Pay: $24.00 - 28.00 per hour, dependent on experience.
Deer Valley Resort is an Equal Opportunity Employer.
Company at a glance
About Alterra Mountain Company
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s leading heli-skiing operations, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat, Winter Park and Arapahoe Basin in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures and Mike Wiegele Helicopter Skiing in British Columbia. Also included in the portfolio are Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery. For more information, please visit www.alterramtn.co.
Top Benefits
- Season pass
- Free skiing
- Friends and family ski discounts
- Free staff ski lessons
- Discounted rentals
- Subsidized meals
- Subsidized housing
- Staff discounts
- Healthcare options
- 401k plan
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