Specialist - BD - P&S

Workplace
On-site

About this role

External Job Description

CRM Specialist | UAE

 

We are looking for a CRM Specialist to join our team and support the day-to-day operation and optimisation of our CRM platform.

 

Key responsibilities:

 

  • Maintain CRM data accuracy across Leads, Opportunities, Proposals, Contracts and Sales Orders.
  • Provide first-line user support and troubleshooting.
  • Develop standard reports, dashboards, views and charts.
  • Configure routine CRM automations and monitor transaction progress.
  • Develop user guides, procedures and training materials.

 

What we’re looking for:

 

  • 3–5 years’ experience as a CRM Administrator, Analyst or Specialist.
  • Strong hands-on experience with MS Dynamics 365.
  • Experience with CRM reporting, data management and automation.
  • Good understanding of the lead-to-cash process.
  • Detail-oriented, customer-focused and an excellent communicator.

 

Join us and play a key role in strengthening CRM operations and enabling better sales visibility and performance.

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