Receptionist
About this role
Position Summary
The Receptionist position reports to the Director of Office Operations and is the first point of contact for guests and visitors welcoming them to Alpha Baking. The Receptionist should have a pleasant personality, positive attitude and professional demeanor. Duties include providing administrative support across the organization, welcoming and greeting guests, operating phones, answering general questions, handling mail, monitoring the appearance of the area, ordering office supplies, maintaining office equipment, human resources clerical work, and assisting with special projects and other duties as requested.
Responsibilities
- Answering, screening and directing calls
- Answering customer inquiries and taking messages as needed
- Greeting, directing, and monitoring visitors and maintaining the visitors' log
- Maintaining office security by following safety procedures and controlling access via front door
- Providing support across the organization
- Human Resources clerical work
- Monitoring in-house mail; sorting/distributing U.S. mail, FedEx, UPS, USPS, overnight Packaged and Certified mail.
- Maintaining office equipment, fax, copier, postage equipment
- Maintaining reception area and all common areas in a clean and tidy manner at all times
- Maintaining office supplies, ordering/verifying receipts of supplies and keeping inventory of stock levels
- Assisting with Settlement duties
- Resetting Employee passwords for UKG log in
- Assisting with hourly volume recruiting and new hire orientations
- Assigning and Managing employee badges
- Assisting with special projects and other duties as requested
- Attendance tracking and generating discipline letters for attendance
- Managing uniform service
Requirements
- High School Diploma or GED equivalent
- Excellent Written and Verbal communication skills
- Proficiency in Excel/Word/Outlook
- Professional attitude and appearance
- Proficiency with multi-tasking and prioritizing tasks
- Punctual with strong attendance history
- Ability to make solid independent decisions when circumstances warrant
- Ability to remain calm under pressure
- Excellent problem-solving ability
- Previous experience in the Human Resources field
- Bilingual: English, Spanish
- Ability to maintain confidentiality of sensitive data/information
Company at a glance
Alpha Baking Company, Inc. was established in 1979 with the acquisition of the Mary Ann Baking Company in Chicago. Founded in 1935, Mary Ann is best known for the ever-popular Chicago style poppy seed hot dog bun. In 1981, Alpha Baking purchased S. Rosen’s Baking Company, a Chicago staple and baker of Jewish hearth rye breads and variety rolls since 1909. Through the years, Alpha Baking has continued to grow with the acquisition of Kreamo Bakers in South Bend, Indiana in 1979, National Baking Company in Chicago, Illinois in 1997, and Natural Ovens Bakery in Manitowoc, Wisconsin in 2007.
For decades, food industry leaders have called on Alpha Baking Company, Inc. to craft solutions to complex and unique baking projects. Our modern, high-production facilities link old-world knowledge and baking experience with today’s technology. If you have a special need, we can bring you a level of experience, responsiveness, and technical expertise that is unmatched in the baking industry. Let us customize your foodservice operation with our extensive par-baked and frozen programs.
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