Fulfilment Engineer
About this role
The Fulfilment Engineer is responsible for configuring, integrating, testing, documenting, and preparing products for customer delivery following manufacturing. The role ensures customer-specific requirements are accurately implemented and validated before shipment, maintaining the highest standards of quality, reliability, and operational excellence.
The successful candidate will work closely with Manufacturing, Engineering, Supply Chain, Service Delivery, and Customer Support teams to ensure products are delivered correctly configured and ready for deployment.
Key Responsibilities
- Develop work instructions, test procedures, and configuration standards.
- Perform hardware, software, firmware, and network configuration of products based on customer requirements.
- Identify, troubleshoot, and resolve configuration and integration issues. Escalate complex technical problems to Engineering teams.
- Participate in root cause investigations and corrective action activities.
- Maintain configuration records within ERP, CRM, ensuring accurate serial number tracking and product traceability.
- Generate and maintain test reports and configuration documentation.
- Contribute to new product introduction (NPI) and operational readiness activities.
- Support continuous improvement initiatives focusing on throughput, quality, and customer satisfaction.
Education
- Bachelor's Degree, Associate Degree, Technical Certification, or equivalent experience in:
-Telecommunications
-Engineering
-Information Technology
-Electronics
Experience
- 2–5 years of experience in a technical fulfilment, systems integration, manufacturing, service delivery, or engineering role.
- Experience configuring hardware, software, or network-based products.
- Experience in technical troubleshooting and testing environments.
- Experience working within quality-controlled operational environments preferred.
Technical Skills
- Hardware assembly and configuration.
- Software and firmware installation and upgrades.
- Networking fundamentals including IP addressing, routing, and switching.
- Use of test equipment and diagnostic tools.
- Experience with ticketing, ERP, CRM, or configuration management systems.
- Ability to read technical documentation, schematics, and test procedures.
- Familiarity with Linux, Windows, embedded systems, or network appliances is
- Excellent Compensation package inclusive of competitive salary, 401(k) plan, healthcare and 25 days holiday in addition to the US Bank holidays.
- Bonus package
- Career development training opportunities (in house and external)
- Employee Referral scheme
Company at a glance
ALL.SPACE isn’t just revolutionizing communication; we’re shaping the very future of defense operations, with the most advanced tactical multi-link mobility terminals—seamlessly maintaining wideband connectivity across multiple satellites in GEO/MEO/LEO orbits simultaneously for uninterrupted mission-critical operations.
When faced with harsh and diverse operational conditions, limited connectivity, and the threat of service interference, ALL.SPACE ensures field-proven, reliable, high-speed communication for critical missions, whether on land or at sea.
Our Hydra Terminal Range is fully integrated and easy-to-deploy, delivering enhanced mission assurance, collaboration and automation. With integrated Software Services, we provide intelligent, on-demand connectivity solutions that ensure seamless, secure, and resilient operations anywhere in the world.
Stay connected. Stay mission-ready.
Learn more at www.all.space.
Top Benefits
- 401(k) plan
- Healthcare
- 25 days holiday
- Bonus package
- Career development training
- Employee referral scheme
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