About this role
We are seeking a skilled and experienced System Administrator (L2) to manage, maintain, and optimize Windows Server environments, Hyper-V clusters, and enterprise infrastructure. The ideal candidate should have strong troubleshooting skills, hands-on experience in server management, clustering, patching, and IIS administration.
Key Responsibilities
1. Server Administration & Maintenance
Manage and administer Windows Server environments (2012/2016/2019/2022).
Perform server provisioning following standard checklists and best practices.
Ensure system availability, performance tuning, and capacity planning.
Monitor system health and proactively resolve issues.
2. Hyper-V Cluster Management
Configure and manage Failover Clusters and Hyper-V environments.
Perform and troubleshoot:
Live Migration vs Quick Migration
Cluster resource optimization
Ensure high availability with minimal downtime.
3. Patch Management & Security
Execute monthly OS security patching across standalone and clustered environments.
Apply patches with minimum downtime strategies (Cluster Aware Updating).
Maintain compliance with organizational security standards.
Perform vulnerability remediation and system hardening.
4. Networking & Virtualization
Configure and troubleshoot:
NIC Teaming
Virtual switches and network configurations
Ensure optimal network availability and fault tolerance.
5. Incident & Problem Management
Handle major/critical incidents, perform root cause analysis (RCA).
Troubleshoot performance issues using tools like:
Performance Monitor (PerfMon)
Event Viewer
Ensure timely resolution within SLA.
6. IIS & Web Server Management
Install, configure, and troubleshoot IIS (Internet Information Services).
Implement IIS security hardening such as:
Enabling HTTPS and disabling weak ciphers
Configuring request filtering
Securing application pools
7. OS Migration & Upgrades
Plan and execute physical server OS migrations with minimal business impact.
Perform data backup, testing, and rollback planning.
8. File Transfer & Security Protocols
Manage and configure secure file transfer solutions:
FTP vs SFTP
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