Electronic Surveillance System Analyst (Active Top Secret clearance required)
About this role
Suvi, an Akima Company is seeking an Electronic Surveillance System Analyst to join our team supporting the Electronic Surveillance Service Delivery and Service Level Agreement (SLA) Management processes for the FBI’s National Domestic Communications Assistance Center (NDCAC).
To join our team of outstanding professionals, apply today!
Responsibilities
The contractor shall provide technical support to the NDCAC:
- Analyzes and solves computer problems, and assures technology meets the needs of the program.
- Implements system studies
- Plans and designs new computer systems or devises ways to apply existing systems resources.
- Develops workflow charts and diagrams to specify in detail operations to be performed by equipment and computer programs.
- Performs work under minimal supervision. Handles complex issues and problems and refers only the most complex issues to higher-level staff.
- Experience with lawfully authorized electronic communications intercepts.
- Experience with Open source-social media, computer and internet criminal investigations.
- Experience conducting technical research, communications analysis and reporting.
- Apply advanced diagnostic techniques to identify problems, investigate causes and recommend solutions.
Qualifications
- Active Top Secret security clearance.
- Bachelor’s degree or equivalent specialized experience.
- At least 5 years of direct related experience in help desk and network support.
- A minimum of 3 years of experience in Information Technology (IT) help desk operations with familiarity in troubleshooting, operating and maintaining IT systems.
- Experience with criminal investigations in which cyber or electronic surveillance techniques were deployed and successfully executed to apprehend criminals (i.e. candidate could have been an affiant in a Title 3 or pen-register/trap-trace court order or a member of the computer crime or computer forensic investigation team).
- Experience with Federal, State and Local criminal law and criminal proceedings. (i.e. has sworn out and executed search warrants and court orders. Particularly against communications service providers such as AT&T, Verizon, T-Mobile, Facebook, WhatsApp, etc.)
- Experience analyzing various types of returns from communications service providers (i.e. Call Detail Records, RTT, PCMD, mobile forensic reports, etc.).
- Proficiency with Microsoft Office products; especially using Excel (i.e. how to import data, apply formatting to cells, use formulas, create pivot tables, etc.).
- Understanding of computer operating systems, networks and hardware (i.e. experience with deploying, operating, maintaining and troubleshooting computer networks such as desktops, Wi-Fi access points, routers, switches, VPN appliances, etc.)
- Experience troubleshooting common desktop PC and mobile operating systems.
- Experience with communications technology research, analysis and documentation.
- Proven ability to provide technical analysis in one or more of the following areas: Internet and networking technologies, electronic surveillance systems, and/or telecommunications.
Intelligence/analytical and/or investigative experience specific to social media research involving criminal investigations. - Excellent customer service centric attitude along with demonstrated oral and written communications skills.
Desired Qualifications:
- Possession of one or more IT industry certifications such as Net+, A+, Sec+, CCNA, NATIA – Certified Technical Investigator (CTI), or similar.
- Experience as a technically trained detective, officer or analyst responsible for conducting investigations involving the deployment, operation, maintenance, and troubleshooting of electronic surveillance equipment used for communications intercepts or analysis.
Job ID
2026-25140
Work Type
On-Site
Pay Range
$105,000 - $110,000
Benefits
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.
Company Description

Work Where it Matters
Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Suvi, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, Suvi provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers’ missions safely, securely, and efficiently.
As a Suvi employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Company at a glance
Akima Global Services, LLC (AGS) specializes in compliant, innovative and efficient detention management and records and document management services.
Achieving superior outcomes across complex federal missions requires deep domain expertise and an exceptional command of their systems, applications and processes. This mandate is our mission at AGS. From managing the safety and security requirements of a Service Processing Center (SPC) through automating workflow at this nation’s central records archive to serving thousands of meals a day to America’s midshipmen, AGS and its strategic partners continually exceed the most stringent performance metrics in some of today’s most complex and demanding federal environments. ISO-9001:2008 Quality Management System compliant and driven by escalating standards of quality and service, look to AGS for the transformative processes that reduce costs, mitigate risk and continually improve program performance.
Top Benefits
- Medical
- Dental
- Vision
- Life insurance
- 401(k)
- Paid Time Off
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