Strategy & Transformation, Specialist/ Senior Analyst
About this role
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
About the Role
Support the effective operation of the Strategy & Transformation Team, including the CEO Office, by supporting strategy development, transformation implementation, tracking and cross-functional follow-through across AIA Hong Kong & Macau.This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.
Responsibilities:
Support the Strategy and Transformation team including the CEO Office
- Deliver insights and thought leadership on market developments and implications for AIAHK
- Work collaboratively with different functions to identify and shape potential new growth engines and strategic opportunities beyond AIAHK’s existing core business
- Analyse and evaluate strategic opportunities / partnerships. Work with relevant stakeholders to co-create go-to-market business strategies
- Assist the development of strategic and financial case for new strategic initiatives
- Support the development of the annual strategic plans for AIAHK
- Support day-to-day management and co-ordination of CEO Office priorities, ensuring clear linkage between CEO direction, management forum discussions, agreed actions and execution follow-through.
- Manage the planning, agenda design and follow-up process for key management forums, including ExCo, CSRM, MBR / QBR and other CEO Office-led meetings.
- Support Transformation Office and Transformation Partner leads on establishing and leading enterprise-wide transformation governance and execution, ensuring alignment between strategic priorities and execution.
- Develop structured performance tracking, executive reporting, and cross-functional delivery to enable timely, data-driven decision-making at ExCo level and successful delivery of transformation outcomes.
Requirements:
- University degree in business, finance, communications or related discipline.
- At least 3-5 years of relevant experience in financial services and insurance industry, specifically in CEO Office, corporate planning or executive office roles.
- Strong stakeholder management and business acumen, with ability to understand broad enterprise issues and priorities, business performance and senior management decision needed.
- Proven ability to coordinate complex cross-functional work and manage senior stakeholder expectations.
- Strong writing, synthesis and communication skills, with ability to prepare clear executive-level materials.
- Strong analytical, problem-solving and organisational skills, with attention to detail and ability to manage multiple priorities.
- Collaborative, adaptable and able to build trusted working relationships across levels and functions.
- Knowledge of life and health insurance preferred.
- Required to obtain relevant license if the role involves regulated activities.
- Candidate with less experience will be considered as Senior Analyst
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Company at a glance
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in the Chinese Mainland, Hong Kong SAR(4), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(5), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$360 billion as of 30 June 2026.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 45 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
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