New Business Underwriter (HNW & Non-HNW)
About this role
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.
If that interests you, read on.
About the Role
WE ARE LOOKING FOR...A team member who will perform new business underwriting assessment for High Net Worth (HNW) cases and non-HNW cases within assigned authority, achieving underwriting KPIs through active case management and support daily operational tasks. Scope includes Life, HSG, Accident & Health and Personal Lines.
WHAT YOU'LL BE DOING
Underwrite large sum assured applications (formal and preliminary) and communicate decision to intermediaries within agree TAT with competitive underwriting decision and minimal requirement(s) calling. This will include negotiating with reinsurers for terms favorable to placing the business.
Ensure cases are underwritten within the agreed TAT.
Reviewing complex appeal cases and coaching junior underwriters to underwrite large sum assured cases.
Liaison with reinsurers on referral cases that are beyond local authority.
Resolving enquiries and issues with channel management is also part of the responsibility of this role.
Actively handling own cases appeal with team lead and postpone and decline cases by directly communicating to agent or BDM on the rationale and any other option that can be explored.
Review and identify area of process improvement or operational efficiency within New Business department. Also, to support Section Head to drive changes in process improvement and operational efficiency.
Involved in Quality Assurance review (audit of cases) where applicable.
Involved in Product and Campaign launches where applicable.
Instill a higher risk awareness culture and collaborate with second liner on roles and support needed.
Provide underwriting-related support to business development projects when needed.
Perform data or trend analysis when needed.
WHAT WE ARE LOOKING FOR
You are able to adapt to dynamic environments and manage multiple stakeholders. You also have:
A Bachelor's Degree in a relevant field.
At least 10 years underwriting experience in either direct insurers or reinsurers.
Good customer service and communication skills.
Proficiency in other languages will be good.
#LI-HN1
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Company at a glance
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in the Chinese Mainland, Hong Kong SAR(4), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(5), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$360 billion as of 30 June 2026.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 45 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
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