Litigation
About this role
FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the Role
Under the supervision of Senior Legal Counsel, the counsel shall manage all general law matters which covers litigation, claim dispute questions, general contracts, marketing communication and labor matters.DISPUTES AND LITIGATION:
Managing the disputes and litigation of the Company’s channels.
Advising the Company on the litigation risks of possible business decisions, providing preventive counselling with respect to the legal risks associated with business practices, and developing strategy with both inside and outside counsel in response to civil litigation (including negotiating settlement agreements where appropriate), and cost-effectively managing the resources required to address those matters; and
Representing the Company for any disputes and litigation, to appear before the court, Badan Mediasi Asuransi Indonesia, BPSK or other Indonesian’s law enforcement bodies.
OPERATIONS RELATED
Assisting the Operation Department in handling legal questions related to customers complaints and claims derived from the Company’s channels; and
Prepare and review draft operation related agreements.
AGREEMENTS FOR GENERAL MATTERS
Supervise the work of the Legal Counsel (General Matter) in the review and finalization of general contracts of the Company.
EMPLOYMENT/LABOUR:
Assisting the HR Department in handling legal questions related to employees' complaints and disputes; and
Assist in the finalization of the HR policies including the company regulation.
LITIGATION, CUSTOMERS’ COMPLAINTS AND LABOUR RELATED REGULATIONS:
Monitors and provides updates on regulatory development related to litigation, customers complaints and labor;
Develops and maintains strong contacts with the regulator for any issues related to litigation, customers complaints and labor; and
Take active participations in AAJI forums for initiatives or programs related to litigation, customers’ complaints and labor.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Company at a glance
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in the Chinese Mainland, Hong Kong SAR(4), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(5), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$360 billion as of 30 June 2026.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 45 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?