Paired Inside Account Manager

Japan-Remote Location · Remote ok

About this role

Job Description

Job Description

Paired Inside Account Manager は、アカウントマネージャー(AM)のパートナーとして、営業活動全般をサポートし、顧客対応・社内調整・見積業務・CRM管理など幅広い業務を担います。営業チームの業績最大化に直接貢献する重要な役割です。

主な業務内容

  • アカウントマネージャーの営業活動支援

-見積作成

-各種申請業務(契約、価格申請など)の代行

-CRM(Salesforce)へのデータ入力・更新・ファネル管理補助

  • デモ機の手配、出荷調整、在庫管理、返却管理
  • 販売店およびエンドユーザーからの問い合わせ対応(製品情報、納期情報、手続き案内など)
  • Sales Lead(新規リード)のフォローアップ

-Aged Lead(放置リード)が発生しないよう、営業へアクションを促す

-必要に応じて顧客への初回コンタクトを実施

  • 社内関連部門(物流、サービス、ファイナンス、マーケティングなど)との調整および情報連携
  • 「One Agilent」の理念に基づき、チーム全体の効率・顧客満足度向上に貢献

目標(Performance Goals

  • 担当グループの売上・ファネル進捗に貢献

-AM と連携し、商談の前進と案件クローズ率向上をサポート

  • Aged Lead のゼロ化

-リードの放置を防ぎ、期限ごとに営業へフォローやアクションを促す

  • CRM データの正確性向上

-タイムリーで正確な入力・更新

  • 顧客満足度の向上

-迅速・正確な問い合わせ対応および社内調整

  • 営業チームの生産性向上

-見積・手配・申請業務を効率化し、AM が顧客活動に集中できる環境を作る

Qualifications

  • Bachelor’s or Master’s degree (or equivalent experience)
  • Strong knowledge of analytical instruments and software solutions
  • Familiarity with regulations and applications in food and environmental analysis
  • Excellent communication skills and ability to build high-quality relationships
  • Strong teamwork mindset with the ability to collaborate across functions
  • Highly self-motivated, organized, and able to manage priorities effectively
  • Willingness to travel (approximately 10–40%)
  • 大学卒以上(または同等のご経験)
  • 分析機器および関連ソフトウェアに関する知識・経験
  • 食品・環境分析分野における知識や規制理解
  • 高いコミュニケーション能力および対人関係構築力
  • チームワークを重視し、部門横断での連携ができる方
  • 主体的に業務を推進できる方(自己管理能力・優先順位管理能力)
  • 出張対応が可能な方(目安:10~40%)

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

75% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Sales

Company at a glance

Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio.

Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories.

Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life.

In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.

Founded1999
Team Size10,001+ employees
WorkspaceRemote ok
IndustryBiotechnology
Location
Japan
LinkedInLinkedIn

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