Senior Executive

Presales - Tele-caller

Role – Executive – Sr Executive (Voice Process)

Experience – 1 to 8 Years

Location – Chennai

Salary – 18K to 30 Take Home (PM)

Core Responsibility:

· Lead generation: Make outbound calls to prospective customers from a database to introduce properties for sale or rent.

· Information provision: Provide detailed information on property listings, including prices, locations, and amenities.

· Appointment setting: Schedule appointments and property viewings for potential clients with real estate agents.

· Lead qualification: Qualify leads by gauging interest and understanding customer needs, and follow up on unresponsive prospects.

· Database management: Maintain and update customer records, call logs, and other relevant information in a CRM system.

· Customer service: Answer incoming calls and respond to client inquiries, resolving any questions or issues.

Required skills and qualifications

· Excellent communication and interpersonal skills, with strong persuasion abilities.

· Proficiency in data entry and familiarity with CRM software is a plus.

· Good organizational and time management skills.

· A high school diploma or equivalent is typically required.

· A friendly demeanour and the ability to handle pressure are important for success.