Senior Executive - Customer Relationship Management

Location
Chennai
Workplace
On-site

About this role

CRM – Real Estate 

Job Summary:
The CRM Executive is responsible for managing customer relationships, handling property leads, maintaining the CRM system, and ensuring timely follow-ups with clients to support sales activities.

Key Responsibilities:

  • Manage and update customer data in the CRM system

  • Handle incoming leads from property portals, websites, and calls

  • Coordinate with the sales team for lead assignments and follow-ups.

  • Schedule property site visits with clients

  • Maintain records of enquiries, bookings, and customer interactions

  • Send reminders and follow-up communications to clients

  • Generate basic reports on leads and sales status

Requirements:

  • Basic knowledge of CRM software (e.g., Zoho CRM, Salesforce, or similar)

  • Good communication and organizational skills

  • Basic computer and data entry skills

  • Experience in real estate or sales support is preferred



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