About this role
Job Title: Guest Relationship Executive (GRE)
Industry: Real Estate
Job Summary:
Responsible for welcoming and assisting customers at the project/site, ensuring a smooth site-visit experience, and maintaining excellent customer relationships.
Key Responsibilities:
- Welcome and attend to customers and site visitors professionally.
- Coordinate and manage customer site visits and appointments.
- Explain project features, amenities, and basic property details.
- Coordinate with Sales, Presales, and Site teams for customer requirements.
- Maintain visitor records, feedback, and daily reports.
- Follow up with customers after site visits and support lead conversion.
- Handle customer queries and ensure a positive site experience.
- Maintain professional standards at the sales office/site.
Required Skills:
- Excellent communication and interpersonal skills.
- Customer service and relationship management.
- Good presentation and coordination skills.
- Basic knowledge of MS Office/CRM.
- Pleasant personality and professional approach.
Experience: 1–5 Years in Real Estate / Customer Relations
Qualification: Any Graduate
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