Patient Accounts Specialist
About this role
Spectrum. Founded in Austin, Texas, we are looking for a motivated, top-notch Revenue Cycle/Patient Account Specialist who wants to be a part of a stellar team and deliver exceptional results. We are a smart, fun place to work. Simply put - we are different, and we aim to be the best. The right candidate will be a natural self-starter with extremely strong attention to detail. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own.
Required:
• When you upload your resume, please upload it in PDF format
• Be prepared to discuss past accomplishments and experience
• 2-5 years of Patient AR experience
• A bachelor's degree from an accredited university is preferred
• Must be able to report in person to our Headquarters located in Austin, TX
Responsibilities
• Generate patient invoices
• Track incoming patient payments
• Set up patient payment plans
• Processing patient payments and refunds
• Identify discrepancies in patient accounts and resolve them
• Address and resolve patient questions and concerns regarding unsettled invoices and billing discrepancies
• Negotiate any overdue balance to recover payment from patients.
• Educate families on their benefit structure and financial obligations
• Great attitude and ability to work autonomously.
• Prioritize and complete all work in an accurate, effective, and efficient manner
• Perform detailed follow-up activities on assigned accounts according to procedures
• Contribute to team goals by accomplishing related tasks as needed
• Enjoys being a team player
• Proficient in using computer applications like Excel and Word
• Experience with Central Reach and Paragon
Benefits
• Competitive Salary ($40,000 - $45,000 )
• PTO and 10 days of paid holidays
• Health, dental, and vision insurance
• A fun, relaxed work environment with a great team
• Job training
• Monthly incentive program based on targets and performance
Additional Rewards:
- Student Loan Repayment Employer Contributions.
- Heath insurance coverage + Health Savings Accounts for tax free benefits on child care + medical expenses.
- 401K Retirement Plans with company matching.
- Personalized Career Progression plans with readiness to next role.
- Up to 25 paid days off per year
- Tuition discounts at our university partnerships.
ABC Story
Action Behavior Centers began with a simple but powerful mission: to make high-quality autism care accessible to families who need it most. What started as one family’s journey in Austin has grown into a nationwide commitment to help children reach milestone moments through compassionate, evidence-based applied behavior analysis (ABA) therapy.
Today, Action Behavior Centers is one of the largest ABA organizations in the country, with thousands of dedicated teammates across numerous states. While we’ve grown, our mission remains the same as it was at the beginning: help autistic children reach milestone moments through compassionate, evidence-based care, and ensure that families never have to wait for the support they deserve.
See what others have said when they made the decision to grow with us!
@Copywrite 2026
Company at a glance
At Action Behavior Centers (ABC), we help children diagnosed with autism spectrum disorder (ASD) reach milestone moments. Compassionate care is at the heart of everything we do, and our highly trained clinicians deliver evidence-based applied behavior analysis (ABA) therapy tailored to each child’s unique needs.
Our autism services include diagnostic support, 1:1 individualized Early Intensive Behavioral Intervention (EIBI), parent training, and school readiness programs across hundreds of centers in Arizona, Colorado, Illinois, Minnesota, North Carolina, and Texas. Because no family should have to wait for help, ABC offers immediate access to care.
We’re proud to support thousands of families with a diverse, dedicated team of Board Certified Behavior Analysts (BCBAs), Registered Behavior Technicians (RBTs), and other clinicians who are shaping the future of compassionate care. Our teammates are mentored by leaders in the field of ABA, including Dr. Charna Mintz, Chief Clinical Officer, Dr. Greg Hanley, Executive Director of Compassionate Care, and Dr. Linda LeBlanc, Executive Director of the Action Institute for Outcomes Research.
Our teammates receive industry-leading training, ongoing mentorship, best-in-class benefits, and opportunities for career advancement in an environment where they are valued and empowered to be their very best. Together, we support families by celebrating progress, tackling challenges, and helping every child build a fulfilling, joyful childhood. At ABC, we believe that when we care deeply for our teammates, they’re empowered to provide life-changing care for the children and families we serve.
Top Benefits
- Paid time off
- Paid holidays
- Health insurance
- Dental insurance
- Vision insurance
- Job training
- Monthly incentive program
- Student loan repayment
- Health savings accounts
- 401k retirement plans
- Tuition discounts
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