Executive Lounge Agent
About this role
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
The Executive Lounge Agent is responsible for delivering refined, personalized, and intuitive
service experience to Executive Floor and VIP guests. The role supports the smooth daily operation
of the Executive Club Lounge by combining Front Office, Food & Beverage, and guest relations
functions, in line with Accor values, as well as ALL Accor loyalty recognition
Qualifications
- College diploma or equivalent qualification.
- Minimum 1–2 years of similar Front Office experience.
- Strong English communication skills; additional languages an advantage.
- Working knowledge of MS Office applications and basic Opera PMS proficiency.
- High level of professionalism and guest‑facing confidence.
Additional Information
Be part of Accor, a global hospitality leader, with access to world-class learning, development, and career mobility across brands and regions.
Work in a premium hotel setting with a strong focus on innovation, culinary excellence, and elevated guest experiences.
Enjoy competitive benefits, recognition programs, and opportunities to grow your leadership capability.
Contribute to Corporate Social Responsibility initiatives, including sustainability, community engagement, and responsible hospitality practices.
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Company at a glance
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Top Benefits
- Learning and development opportunities
- Career mobility
- Recognition programs
- Competitive benefits
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