Product Owner
About this role
- Own and shape ACC's Salesforce Marketing Cloud roadmap
- Deliver customer-focused digital communications that create measurable value.
- Permanent opportunity based in Wellington
About us | Mō mātou
ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.
You can find more about ACC and the work we do at www.acc.co.nz
About the role | Mō te tūranga mahi
We're excited to offer a permanent opportunity for a Product Owner, Marketing Cloud, within Customer Connection. In this role, you'll take ownership of ACC's Salesforce Marketing Cloud capability and help shape how ACC communicates with, supports and engages New Zealanders through timely, relevant and effective digital customer communications. Working closely with a cross-functional delivery team and Product Manager, you'll develop, communicate and evolve a clear product vision, strategy and roadmap that delivers value for customers and ACC. You'll define and prioritise the product backlog, ensuring delivery aligns with strategic objectives and improves customer and business outcomes. Through collaboration with technology, privacy, data, operational and business stakeholders, you'll contribute to keeping Kiwis safe at work, at home, and everywhere in between.
About you | Mōu
You will bring:
- Strong Salesforce Marketing Cloud experience within digital, customer engagement, marketing automation or customer communications environments.
- Demonstrated Product Owner, Project Manager or product leadership experience, including ownership of product vision, roadmap, backlog and delivery outcomes.
- Strong analytical skills with the ability to interpret customer, operational and performance data to support evidence-based decision making.
- Experience working in Agile delivery environments and applying product delivery disciplines in practice.
- Strategic thinking skills, including the ability to align product priorities with organisational goals and customer outcomes.
- Strong relationship management, influencing and stakeholder engagement skills across business, technology, privacy, operational and external teams.
- Sound problem-solving and decision-making capability with the confidence to navigate complex situations.
- A customer-centric mindset and passion for improving experiences and outcomes for New Zealanders.
- You must hold New Zealand work rights at the time of application.
Working at ACC | Mō ACC
At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:
- Employee networks to support our colleagues from diverse backgrounds.
- The option to explore flexible working that suits your needs and ours.
The appointing salary for this role will sit between $117,787 and $166,288 and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like no mandatory employee contribution, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.
How to apply | Me pēhea te tuku tono
Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to Wednesday 2nd September 2026 11pm, however if an ideal candidate is found we may progress screening and interviewing sooner.
Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email [email protected] quoting the Job Identification number in the Job Info section.
Company at a glance
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career.
There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster.
As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces.
As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
Top Benefits
- Superannuation contribution
- Life insurance
- Income protection insurance
- Flexible working
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