Field Dispatcher
About this role
Academy Bus is seeking a Field Dispatcher for the Port Authority Bus Terminal in NYC, serving commuters and intercity bus travelers.
As a Field Dispatcher, you will be responsible for coordinating our drivers and customers along our routes serving the NYC region. You will partner closely with the field supervisor, dispatch, and operations teams, to support the overall safety and efficiency of service while providing exceptional customer service.
Earn $20.00 per hour.
Schedule:
This position requires the ability to work a flexible schedule, including days, evenings, weekends, holidays, and busy travel days immediately before and after holidays.
Desired Characteristics:
- Multi-tasker who works well under pressure and thrives in a fast-paced environment
- Positive attitude and commitment to customer satisfaction
- Technically savvy
- Organized with attention to detail
- Team player with drive for results
- Strong written and verbal communicator with a professional presence
Core Role:
- Coordinate drivers for daily operations
- Ensure safety procedures are followed in the field
- Be present and visible in the loading areas and provide assistance as required
- Communicate information clearly and concisely via direct connect radio or phone
- Accurately update logs and complete required documentation
- Keep the field supervisor, dispatch and operations teams updated on operations
Health Insurance and Benefits Offered Include:
- Medical, Dental, Vision, Prescription and Life insurance
- Supplemental coverages
- 401K plan
- Paid Time Off
- Paid Holidays
Academy is an EEO.
Company at a glance
Academy Bus, the largest privately owned and operated transportation company in the US, has been serving the East Coast for over 50 years. Known industry-wide for our customer service and well-maintained, late-model equipment, we have set standards for ground transportation from Boston to Miami.
Whether you need to transport 20 or 20,000 our diverse fleet of 1100 buses can deliver. From sightseeing tours to conventions, corporate transfers, sports teams, parades, major sporting events and private charters, Academy has the wheels and wherewithal to ensure the smoothest ride on the road. Academy Bus, We Know the Way.
Top Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Prescription insurance
- Life insurance
- Supplemental coverages
- 401K plan
- Paid Time Off
- Paid Holidays
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