Rental Coordinator
About this role
A CAREER AS A MALIN RENTAL COORDINATOR...
As a Rental Coordinator, you will be joining one of the most fun and rewarding departments within Malin. You'll provide administrative support and be an instrumental player in facilitating rental and equipment sales, invoicing, correspondence, supply procurement, research and reports.
ESSENTIAL FUNCTIONS
Take calls and fills rental orders from internal and external customers including MALIN branch salesmen.
Coordinate all necessary rental activities for internal and external customers.
Coordinate with Service and Transportation as required to repair/maintain equipment in field and effect pick-up and delivery to meet customer requirements.
Coordinate all make-ready activity with Service Center management.
Type quotes and rental confirmations for customers.
Locate suitable sublet equipment to meet rental requirements.
Provide back-up invoicing capabilities for the Rental department.
Work on special projects as directed by the Rental Manager.
Perform follow up customer satisfaction telephone inquiries.
Prepare weekly Rental Log report and submit to Rental Manager.
QUALIFICATIONS & REQUIREMENTS
Education and Experience
Two or more years of experience in an administrative role, preferably in equipment rental
Intermediate to advanced Microsoft Office skills -- Outlook, Word, Excel
* High school degree or equivalent required; some college or Associate's degree preferred
General
Self-starter with the ability to work independently in a dynamic, fast-paced environment
Uses logic and reasoning to identify alternative solutions
Strong attention to detail
Excellent time-management and phone skills
Ability to prioritize and manage various tasks
Strong written and verbal communication skills
Strong email and computer skills
Stable and successful career background
* Strong and ethical performance history
Language & Communication Skills
Ability to read and interpret customer communications and common documents;
Ability to respond to inquiries from internal and external customers
Reasoning Ability & Mathematical Skills
Ability to apply general scientific and business mathematical techniques for conveying product knowledge and pricing negotiation. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions.
Physical Requirements
Reaching, talking, hearing, repetitive motion; Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involving sitting most of the time. Walking and standing are required only occasionally. Required to have close visual acuity to perform activities of: preparing data and figures; transcribing; viewing computer terminal; extensive reading. Will climb stools and stairs regularly.
Company at a glance
Abel Womack is a full-service intralogistics solutions provider and the most experienced material handling company in the northeast US. We've been successfully solving our customers' material handling challenges for more than 100 years.
Based in Lawrence, MA with locations in CT and NY, the company has a staff of more than 260 people dedicated to the philosophy of excellence in customer care. Our experience deploying comprehensive and scalable material handling solutions that immediately increase productivity, efficiency and operational cost savings have made significant impacts on our customers' operations.
Our diversity of innovative products, including Raymond forklifts, Kardex carousels & shuttles, Hytrol conveyors, FANUC robots, Montel mobile racking systems, Radioshuttle, and Warehouse Management Software (WMS) and Control systems, allows us the flexibility to design a complete, unbiased solution that solves our individual customer's challenges.
Our product support group offers OEM and other parts for just about any material handling equipment. And our service technicians are factory certified to service Raymond equipment and can efficiently maintain any manufacturer's equipment.
We invite you to contact us and we will review your operation to see where we can improve efficiency while reducing your costs. Contact us today at 800.554.2887 or [email protected].
Abel Womack is an Equal Opportunity/Affirmative Action Employer.
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