Court Support Lead
About this role
About ABC Legal Services:
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Job Overview:
The Lead role at ABC Legal serves as the entry-level management position, guiding individuals, small team, or project involving direct reports. Leads are responsible for ensuring their team members understand and meet their own objectives. This role requires the ability to manage day-to-day operations, manage employee timecards/scheduling, provide feedback, train employees, conduct and deliver employee reviews and serve as a point of contact between staff and higher management. Leads may also participate in hiring decisions for their team and recommend disciplinary actions when necessary.
Key Responsibilities:
- Lead, coach, and mentor direct reports.
- Monitor and optimize workflows to enhance operational efficiency.
- Collaborate with other departments to ensure seamless execution of Court Support processes.
- Develop and implement training programs to improve team performance.
- Drive process improvements and suggest new solutions to improve performance metrics.
Qualifications:
- Proven experience in a leadership role or leadership skills with logistics.
- Strong problem-solving, organizational, and communication skills.
- Ability to lead and motivate teams in a fast-paced environment.
- Advanced knowledge of Skye, particularly related to Sheriffs/Partners is a plus.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
Pay: $43,000 to $54,000 depending on location, Full-time Monday-Friday
Company at a glance
ABC Legal is the nation’s largest provider of service of process, trusted by over 50,000 law firms, corporations, government agencies, legal professionals, and individuals. We are proud to serve as the official process server for the U.S. Department of Justice.
We deliver a more reliable, efficient approach to service of process through technology designed specifically for legal teams. Our platform gives firms full visibility into every step, helping them stay organized, meet deadlines, and move cases forward with confidence.
Through our subsidiary, Docketly, we also connect firms with experienced appearance counsel, making it simple to secure dependable coverage when and where you need it.
Headquartered in Seattle, ABC Legal operates 10 offices nationwide and supports a network of over 8,000 process servers across all 50 states and 88 countries.
Learn more at www.abclegal.com.
Top Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company matching
- Paid time off
- Paid company holidays
- Floating holidays
- Life insurance
- AD&D insurance
- Long term disability
- Health care reimbursement
- Flexible spending account
- Dependent care flexible spending account
- Employee assistance program
- Pet insurance
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